FanDuel Casino - general discussion

If you want to discuss anything related to FanDuel Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I'm going to have to agree with casinodude on this one. I too have noticed an increasingly obvious lousy return on deposits. I finally won a small amount 400$ CAD and once I did they seemingly found a way to make it impossible to withdraw. As a matter of fact I can't ever recall withdrawing from this casino so I was pretty happy I did only to have customer support, (if that's what you care to title them as) made me feel unimportant and even repeatedly addressed me as Pamela even after correcting them several times. I understand mistakes can be made but several times it seems a little bit much. I'm still sitting here 50 days into it and my account is suspended and I'm locked out with no real assistance or explanation for that matter. I've made several attempts to try speak to a live agent I got as far as to have a supposed supervisor email me back with no real resolution at all just a dead end so I'm forced now to hit the online forums and maybe contact some legal representation here because I'm at my wit's end and it's only a small amount but it's a simple fact that that small amount is somebody else's big amount. According to principal even one dollar is too much for this simple lack of tact from these agents running the customer support. Do better FanDuel this is a big turn off when looking where to play. Sure is easy to deposit though right.? Seems really Wonky. Beware.

Hello, it took me some time before I found out the casinodude reviewed the casino three years ago. I understand your casino experience wasn't very positive either, so could you perhaps describe how the casino made your withdrawal or withdrawals impossible? I understand your account is now suspended; may I know the reason?

One way or another, I'm glad you lodged a complaint; maybe my colleagues will be able to help.

Already have. Thank you. Issue now resolved

Great!

So can you tell us, how it was resolved? 🙂

Maybe other players will be glad if they find this thread.