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FamBet Casino - general discussion

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8 months ago
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8 months ago
If you want to discuss anything related to FamBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
8 months ago
grus

Good evening, I have €1,500 in my account and today I made my first withdrawal request (€500 limit). Has anyone made a withdrawal? Can you help me determine if the casino is reliable or not?: thanks

Automatic translation:
alexis1985
8 months ago

Hello, if you just made a withdrawal yesterday, I would be waiting to see what happens in the next few days. What payment method did you choose? Did the casino ask you for documents? Did you play with the bonus or not? 

So far we have almost no info from the casino and I would like someone to get back to you and tell you more, but I guess we'll have to wait for that. 

Anyway, let me know if you have an update.

8 months ago
grus

Good evening, I have already applied for the first 2 withdrawals, the first on 29/6 and the second on 30/6, and tomorrow I will apply for the third withdrawal of €500. The method was a card, I spoke with them in the chat and they told me 3-5 business days from the day after the withdrawal request to count, no, they didn't ask me anything, I'm waiting to see what happens, logically on Friday the first €500 should have been credited, I'm waiting and I'll update.....

Automatic translation:
alexis1985
8 months ago

Well, in this case we can only wait, since the casino probably can't give you another update. 

Do you also have in your profile in what state are the withdrawals and therefore whether they are pending? Maybe you can check there yourself.

If something changes, let me know, I'll be glad to hear from you.

8 months ago
grus

Good morning, the first request of €500 has been credited to the account!!!!! I am waiting for yesterday's and today's, since the first has been made I think I will not have a problem........I will update on the progress in the coming days

Automatic translation:
alexis1985
8 months ago

Good news, I hope you will continue with it. 

Congratulations and enjoy your win.

When you have more positive info, I'll be here.

8 months ago
grus

Good evening, I made a deposit of only 33 euros (fortunately) and went to play and no game worked. I logged in and out and couldn't log in. I spoke to them in the chat and they told me that they were sorry for the inconvenience and that the casino was closed. They informed me that any balance in the account would be immediately transferred to the bank account (the 3rd and last withdrawal of 500€ is pending). I'm very afraid that I will never get this money + the 33€.

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alexis1985
8 months ago

Oh, well that's unpleasant, if you don't get the money when you should, let us know and our team will try to help you. When should you make your last withdrawal? 

Also, thank you for the information and I will pass this on to our data team to edit the review if the casino is indeed closing.

8 months ago
grus

The casino did indeed close, fortunately I received the €500 withdrawal today, now we just have to see if they will put in the €33, but at least I didn't lose the money from my withdrawals.

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8 months ago
esus

I was lucky in 2 slots and at the moment it is the most serious casino in Rabidi NV, they already verified me file So far I've been paid €3,000, let's see how the remaining €11,000 goes. file

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8 months ago
grus

The casino did indeed close, fortunately I received the €500 withdrawal today, now we just have to see if they will put in the €33, but at least I didn't lose the money from my withdrawals.

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8 months ago

May I ask what you mean that they have closed?

It works okay for me. 🤔

8 months ago
esus

I was lucky in 2 slots and at the moment it is the most serious casino in Rabidi NV, they already verified me file So far I've been paid €3,000, let's see how the remaining €11,000 goes. file

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8 months ago

That is really great that you are happy there as of now. Keep us informed, for sure.


8 months ago
grus

It may not be available in my country anymore.

Automatic translation:
alexis1985
8 months ago

Our data team will check that out, for sure. 🙂

7 months ago
fius

Hi! I have a 3500e win at that casino and they are asking me for documents. I have already sent the documents several times (ID card, address and bank statement). For some reason they are now asking for more information about the 12.7 event (the event in question is a 1000e win from another casino). The matter does not seem to be making any progress at the moment.


I have already sent a document from my bank statement for the period July 1 - July 31 several times, but they will not accept it.


file

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7 months ago
fius

As an addition to my previous message, I have sent them the following picture of what they have asked for. I blacked out my own information because it will be shared on the general forum. This also did not suit them for the win I received on 12.7, for which they wanted some kind of bank statement. file

Automatic translation:
Heto91
6 months ago

Hello,

I think it would be good to find out why those documents were not accepted. I mean, you provided tons of information, but if the casino has some issue verifying your account, they should tell you because we have no clue here.

Did you try to find out, please?

The same goes for the event you mentioned, I'm afraid. Ask the casino for an explanation, and then we can see what they say.

6 months ago
fius

Hello!


The casino site in question (Fambet) is not answering me when I ask why the document is not accepted. They are currently asking for a complete account transaction for the 1190e win I received on 12.7.


I have attached a receipt from my bank for the transaction in question (I sent it to them as a PDF file and there is a picture of this picture in the previous message) and a screenshot of the casino page in question (a screenshot of the win visible in the history showing the date, time and amount paid on 12.7).


I can't move forward with this as the casino won't answer my questions. I can't provide better documents as these are the best I can get (verified by the bank).


Otherwise, my document has been approved, but now it's stuck on the document required on 12.7, which I can't move forward with. The same chain of events happened at wildrobin casino, where they didn't answer me anything until I contacted you.


Kind regards, Toni

Edited
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6 months ago
fius

I'll add that I just don't understand why they need so much information about a single win. I've put in a lot of documents, so don't you think that's enough to verify my identity?

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