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EZCASH Casino - general discussion

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2 years ago
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2 years ago
If you want to discuss anything related to EZCASH Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
2 years ago
ruus

Good day! This casino scammed me for $200, I registered with them, made a bet, it won, I decided to withdraw the funds so as not to get carried away, the next day I woke up and I got this: Your profile #******* was blocked on the platform in connection with suspected or identified violations of the rules for using the website. I contacted support and they told me that I was blocked due to some kind of abuse, and they would not return my money to me, in fact, they simply stole other people’s funds!

Automatic translation:
Anonimiys
2 years ago

Hi, the casino didn't give you any more specific explanation, did they ? In such cases I would like to know what happened because it's quite general and it's hard to know what the real problem was. 

Anyway, did you make just one bet ? Is your case about sports betting ? Did you play with a bonus or not ?

Let me know.

Jaroslav
2 years ago
ruus

Greetings! I made only one bet, she won and I put money for withdrawal, the next day I noticed that I was thrown out of my account, and tried to log in again but could not, I contacted support, they wrote to me "You are blocked for an abuse, the account cannot be unlocked subject to" I don’t even know what this abuse of theirs is! I bet my real money, not any bonuses and everything else! Yes, I bet on sports!

Automatic translation:
Anonimiys
2 years ago

Oh, I'm sorry about this whole situation but I'm afraid it's probably not possible to help you if your case concerns sports betting, because we don't have any experts or branch in this field and that's why we don't deal with such cases. 

Veronika in your complaint also asks you to clarify this fact, so would it be possible to answer her ? 

I would try to help and share some links where sports betting is dealt with, so maybe you could try that: 

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

Hope you will get the help you need and if something will change, then you can update us.

Fingers crossed 🤞

Anonimiys
2 years ago
ruus

Thank you, fellow post-goalkeeper. Now I know that I can’t go there. Well, it’s a pity for your 200 dollars, of course 🙂

Automatic translation:
nuttertoolz
2 years ago

Did the post of the player in question save you and you said yourself it's not worth depositing here ? 🙂

1 year ago
ruus

Do you know how to contact the casino? I can't restore access to my account by resetting my password.

Automatic translation:
GODENKOR
1 year ago

I couldn't find any email address, but have you tried some of these options?

file file

Romi
1 year ago
ruus

as you saw, there is nothing informative there. and there is no way to restore access. it turns out they can just steal your money

Automatic translation:
GODENKOR
1 year ago

Hey, GODENKOR!

I guess it is worth a complaint because it means the casino rep will be notified about the new case. I would also consider trying the Telegram option or social media channels for further communication. Occasionally it helps....

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