Ether Empire Casino - general discussion

If you want to discuss anything related to Ether Empire Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello. Tell me, does the casino have an email? The problem is that I have been waiting for my first withdrawal for several days, but I can not contact the casino. Since the "letter" on the site is not clickable, there is no live chat, and I do not find other ways to contact the casino on the site...

Hello,

let me check what can be found. I'll do a little digging—will be back shortly, I guess.

So, the email should be: support@etherempire.com

An alternative is: https://t.me/etherempiregate

Do not try the X platform, though:

Did you receive any forms, emails, or other messages after submitting the withdrawal request? Since the casino is pretty new, I would like to be sure the support will help you.

I don't see your email address. You gave me a link to their Telegram bot, which has no feedback. If they don't have not only a live chat, but even an email, then that's very sad...

No, I haven’t received any letters from the casino yet.

Hello,

From my perspective, the casino has never offered live chat support; therefore, if you want to prevent encountering a similar issue, which I definitely would, it might be helpful to read some reviews beforehand.

Check this out 👈👈 (use Google lens for translating screenshots, please)

However, I sent you the email I found: "support@etherempire.com" it's the only one available on the website.

Frankly, I don't have much else in the way of tips to provide from my side. The truth is that fresh casinos have always been riskier since no one can predict how reliable the services will be or how the staff can manage players' issues until the actual issue arises.

Did you receive any promotional offers? At this moment, any way to get in touch with the casino is good.

Yes, the lack of a live chat, and especially an email address at a casino, most often indicates that this is a one-day casino. Let me remind you that their methods of communication are declared as mail and Telegram. But if the mail icon is not clickable, and when you click on Telegram, you are transferred to a bot, which also has no feedback.

Another scam project. There are about 250 euros left on the account. I ask you to reconsider your rating of this casino. And I advise you to take the lack of an email address at the casino as a rating criterion, with a minus sign.

I know you keep saying that the email icon does not work for you, but it actually worked for me. Did you try using the email address that I provided in the posts? Forget about the button for a moment; you can still copy and paste the email address, correct?

Well, in any case, I ask you to reconsider submitting a complaint in the first place. I belive you are familiar with that feature, are you not? 🙏

Please look at the screenshot. I don't see an email address on it. There is only a link to Telegram.

I didn't take a screenshot of the posts.

I sent you the address earlier.

support@etherempire.com

Can you try, please?

Sorry, but I didn't quite understand you. Where can I see the email address?

support@etherempire.com

Hello. I still don't see your email address. Your last message is empty. Am I missing something?

Hi. Can you see that?

This casino doesn't pay out and doesn't communicate with players in any way. Live chat is completely dead, and they don't respond to emails.

Well, it seems like you're right. I'm judging by the complaint you had open. So you're still dealing with the same situation and haven't managed to resolve anything, right?

Is there anything else you've been thinking about that might help?😕

The casino shows no signs of life at all, so nothing can help here.

We'll try to check on it to see if it has turned into a zombie.

But as I can see, casino doesn't have a live chat. So probably that is not the way of contacting them.

There is a chat, but it is very, very dead...

Oh, so they must have added him there; I'll let our team know.