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ElitBet Casino - general discussion

3,502 views 9 replies |
2 years ago
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2 years ago
If you want to discuss anything related to ElitBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
2 years ago
bgus

Scammers,55 birthday bonus spins does not exist! file

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2 years ago
bgus

They lie with a birthday bonus.

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Miromi
2 years ago

Hello, I see the birthday bonus has not been credited. But the casino sent you a promotion or what was it ? Did you try to contact live chat or support why you can't use it or why you didn't get it if you were entitled to it ? I think that would be the most sensible thing to do as they should be able to tell you how it is. 

Try it and let me know what they say. 

mariyailcheva02
2 years ago

Hmm, I would say that if you chatted with them, sent emails and so on, that you will get some relevant answer, or that they will at least investigate it and let you know if there is a problem on their side or in the provider. But according to what you write, that didn't happen, and when they told you basically what they told you, that's a response as if they didn't even read carefully what you wrote to them. 

So if you still have problems with the fact that you have money here and you can't withdraw it and the casino doesn't communicate with you, or the communication is at a poor level without help, I recommend to lodge a complaint on this link. ⬅️

Our team will try to help you and we will see where we can get to. Think you'll go for it ? 

3 weeks ago
bgus

Elitbet the most miserable site in two weeks, nearly 700 euros were pushed and no profit. They do not answer their chat and on the phone they behave super rude and arrogant.

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Ivka_87i
3 weeks ago

Hi, losing nearly €700 in two weeks is understandably frustrating, especially if support has been unresponsive or rude when you’ve tried to speak with them.

However, the amount deposited and a losing period alone don’t establish that something is wrong with the games. Depositing more doesn’t guarantee that the results will improve.

What were you contacting support about specifically? Was it the game results, or is there also an issue with your account, a bonus, or a withdrawal? It would help to know what you asked them and how they responded so we can better understand the situation.

Jaroslav
3 weeks ago
bgus

Their games kicked me off their site, every roll or attempt to give something skipped and cut so they are completely manipulated

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3 weeks ago
bgus

First I asked for details about my deposits, then I was asked for my account, then the answer was check it yourself ladies, it's normal

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Ivka_87i
3 weeks ago

Hello, and thank you. I see you have your opinion on the technical matter regarding the games. However, regarding the money, could you also follow Jaro's questions?

Was it the game results, or is there also an issue with your account, a bonus, or a withdrawal? It would help to know what you asked and how they responded so we can understand the situation better. It feels like we're losing the context a bit with "check it yourself ladies, it's normal" if you know what I mean.

It could be a completely different sort of situation, and we do not have all the info you have, feel free to show screenshots; sometimes it's better than a thousand words. 🙂

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