EightStorm Casino - general discussion

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two weeks I can not get a 200% casino bonus.

there is a 200% deposit bonus for sports, but there is no 200% casino bonus.

Hello,

are you referring to the deposit bonus: 200% up to 500€, please?

I can't find any info that this one is for sports betting only. Did you make any screenshots, please? It would help us to investigate.

but I've been waiting for this for over 2 weeks now.

So it seems it's a special bonus for sports betting, I'd say. We are currently only deal with casinos bonuses, I'm afraid.

Frankly, when it comes to bonuses we can't solve it as a standard complaint basically because it's up to the casino to provide players with an advance of the bonus. Especially in this case where it seems that they're having some technical problems maybe.

I'd ask for some compensation, however.

they have a 200% casino bonus and a 200% sports bonus in the "promotions" section

but with a deposit there is only 200% for sports.

So it's as I said - I'm sorry but we can't force the casino to provide you the bonus, frankly 🙁.

This casino is a fresh one so to me it seems like they may lack the necessary experiences and this is just a poor outcome. I'd be persistent however and as I said, I'd also ask for some compensation.

Casino bonus 200% appeared, everything is ok 🙂

Hello,

it has been quite some time. Good, you got your deposit bonus!

Share how you enjoy playing there. 😉

They kept my winnings forever. Empty promises - no intention to pay.

Hello how long has your situation been going on that you can't make a withdrawal ? The holiday season can be busy and sometimes the casinos have a lot on their schedule, so I would understand if there is a delay because of that. 

Anyway, did the casino say any reason why it's taking so long ?