Eclipse Casino - general discussion

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I think it stopped accepting players from California. My account was deactivated.

Hello,

It seems strange to close someone's account without any explanation.

Did you ask their support, please?

There could be literally any reason behind it. It doesn't need to be related to your location.

I agree with you. I wasn’t able to ask any questions because they shut down my account. As Daniel noted, there could be reasons other than location behind it.

I'd try to contact them anyway, you're not supposed to have an open account to get in touch, I'd say:

Even though the associated email address is required to start the chat.

Is there any active balance in your casino account at the moment?

Hi Radka,

I took your advice and managed to contact support. My account was restored yesterday.

Thank you!

~ Jo-Ann

Hello,

glad to hear it.

Come back to share your progress in the casino from time to time 🙂