DuoBetz Casino - general discussion

If you want to discuss anything related to DuoBetz Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Avoid this casino, it has taken 2 months and they have not verified my account even though they have received everything and more than everything in terms of certificates.

They didn't even respond to casino guru's inquiry either

Thank you for this warning, I'm sorry it ended up like this. We always say that reputation matters, according to our experiences, worse casinos care less for players' complaints 🙁.

Some lessons are quite costy, I'm afraid. Please keep an eye on the casinos' reputation scores in the future.

Thanks for the answer, but I think you rate dr 4.9 which is way too high, they will never pay my profit and they don't respond either to the chat or to emails.

There are casinos with lower ratings that behave better.

2.0 in grades would have been enough.

Milad

Sadly, you see that this way, but I feel that I understand.

With each unresolved complaint, the casino's reputation will drop, maybe you will be interested in how it works, read about the complaint's result here.

I'm sorry we were unable to help.

Unfortunately, I was unable to leave a review and complaint about this casino, since my problem is really related to sports betting. But I want to warn everyone to avoid this casino. Believe me, you can lose anywhere, but here you will not get your winnings. I am sure that if they do not pay for bets, they will not pay winnings in slots or roulette. I played slots and bets here. Taking into account deposits, I did not win anything in this casino, but I can not even withdraw the rest of the funds (149 €). They just do not want to pay, they come up with new reasons. I still passed verification (via emails), but in the end I received an absolutely incredible requirement: "Your total balance never be bet on minimum 2.00 odd ticket. That is the reason for rejected withdrawal". What is this? Where is this in the rules?! You will not find this. There is only a turnover of 1x, I fulfilled it, I have 6x. They just will not pay, period.

Hello, that's a shame and I'm sorry for what you had to face. 

What you mention about why the casino doesn't want to give you money seems like a pretty ridiculous excuse, but I have a couple of links to sites that deal with sports betting and maybe they can help you.

You can find them here:

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

Do you think you'll bite the bullet and file a complaint there ?