DuckDice Casino - general discussion

If you want to discuss anything related to DuckDice Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Duckdice offers a wide range of online games, including sports betting, as well as attractive bonuses for its users. The site also has an exclusive VIP Club, which offers special advantages and rewards for loyal players.

I find it strange why there was no assessment of Sport and everything else.

Hi there,

May I have a few questions for you? I hope you don't mind:

For how long have you been a member of the DuckDice?

What exactly and where do you miss in regards with sports, please? In your previous post, you mentioned the sports betting feature as one available in this casino. Help me understand your second post, please.

Duckdice won't refund, I'm a live sports bettor. And they're withholding €1400 saying "according to the odds provider" I may have violated their t&c for non-standard play. Which is not true.

Have they explained what exactly they meant by this, though?

they say that to protect the platform they made this decision, from internal analysis they think that I could have abused bonuses, done arbitrage or something else.

But I simply played.

If you'd like some help, I could suggest you try these sites:

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

Unfortunately, we don't deal with sports betting issues, so hopefully they will be able to help.

Let us know, please.

DO NOT PLAY HERE,

Owe me 1500$, closed my account randomly and made up the usual "broken terms of service" the biggest fasad in the industry. With no proof provided as to what was done wrong. STAY AWAY

I will remove this if you have any balls to pay your debts

Hi, nobody would want to be in that situation. When the casino told you that you broke the rules, do you also have in mind what it could be? Did you play with a bonus or not? 

I saw that you've already lodged a complaint, so we'll see if we can help. 

Did you play slots or something else?

Trying to tell me that the way i am betting/ or what it is on is essentially against their terms of service. Keep in mind they are very silent about what they allege you did and never provide any proof of anything so to be detailed it hard. I bet mostly on sports and I never took bonuses or any account perks. Sadly there is little to dispute here, I have never had a duckdice account prior, I was kyced and still scammed for my money, I would very much welcome any help!

I will remove my comments and change them to positive if I receive any of my money. Thanks

I noticed that it is only about sports betting, which unfortunately we do not solve. If the casino didn't tell you anything more why they took your money, it's not okay. 

Natalia shared links where you can file a complaint about your problem, so try to use it and let us know if you managed to solve something or not. 

I hope it turns out well.

This is the first time I've encountered something like this. I made three deposits totaling 1500 PLN. I won 3000 PLN playing casino games, a few individual live bets, and one football bet. After winning, I tried to request a withdrawal to cryptocurrency. I verified my account. Everything was approved, and the next day, they blocked my account because the sports provider claimed I'd broken some regulations. No specific reason. I was playing legal bets. I won't even get my deposit back. I warn you against playing here. They can block your account for no reason. It's a complete scam.

Unfortunately, we won't be able to investigate this matter as it is sports-related, but you could try some sites that deal with sports if they could help.

Here is the list we know about:

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.safebettingsites.com/complaints/

https://www.askgamblers.com/submit-complaint

https://www.bookmakers.bet/submit-a-complaint/

I believe that you've got nothing to lose by trying, right?

Good afternoon Romi, I'm having the exact same problem as the other users described. I won money with sports betting, and when I tried to withdraw it, my account was blocked, claiming I placed illegal bets, and they refuse to provide any evidence. They withheld my winnings and only want to return my initial deposit; it seems like this is a systematic practice.

I tried to file complaints with the sites you provided earlier, but some wouldn't accept my complaint because they only accept complaints from casinos they have on a list, and DuckDice isn't on that list. Others didn't even respond.

Do you have any other advice on how to file a complaint about DuckDice? This is the first time something like this has happened to me, and I don't know where else to turn.

That sounds like a really unpleasant experience, for sure.

Perhaps you should also try the Comoros (AOFA), even though I am unsure if they will be of any help.

Will you contact them? Let us know any updates, please.