5 days ago
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I opened an account with Drakaris and read the terms and conditions, which state that the daily withdrawal limit is 2,000 euros. But when I try to make a withdrawal, it gets canceled, and I’m told that the limit is 500 euros per transaction. Absolutely inconceivable.
Those two limits could apply together: €2,000 as the daily total and €500 for each individual withdrawal. For example, four €500 withdrawals would reach that daily limit, provided the casino allows multiple requests that day.
The important question is how this works in practice. Can you submit several €500 requests, or must you wait until one has been processed before requesting another? Also, which payment method are you using?
If they are effectively limiting you to €500 per day, that would differ from the daily limit you read. Either way, the €500 transaction limit should be clearly explained before you submit a withdrawal, so you aren’t discovering it through cancellations.
Then the processing time for each request becomes crucial. With only one €500 withdrawal allowed at a time, how quickly you can receive your money depends on when they complete it and allow the next request.
How long has your current withdrawal been pending, and what processing timeframe has support given you? Also, which payment method are you using?
If each request takes several days, I understand why the stated €2,000 daily limit feels misleading in practice. The casino should clearly explain how that limit works alongside the €500 transaction cap and the restriction to one pending request.
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