DolceVita.Casino - general discussion

If you want to discuss anything related to DolceVita.Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Only say about this casino 3 very important points:

• You have to bet x 3 the deposited money, even without playing with any bonus, to be able to make a withdrawal.
• Even if you lose and deposit again, they force you to bet x 3 all the money. I deposited 100 to start and I lost it, then another 100 that I also lost and finally another 100 euros. With these last 100 I won some money and asked in the chat why they didn't let me withdraw and it tells me that the requirements x3 count since I started depositing. Something unfair and unusual.
• And lastly I made a withdrawal (the first I've made since I started playing) and after 6 days I get 453 euros.... It means that every time you withdraw they take away a very high commission, since it's 10%

Hello,

I can see that you're referring to this point:

4.6 Any deposit has to be wagered 3 times (player must place bets three times of their deposit amount) before the withdrawal of funds connected to this deposit is available. In case several deposit were made with no gaming activity, player has to wager total amount of these deposits prior to withdrawal. Otherwise the Casino has a right to charge a fee for the procession of deposit and withdrawal, which is at the sole decision of the Casino.

It combines the anti-money laundering rule and provides the casino the right to charge you fees the casino pays each time you deposit.

We warn players that rues are not strictly fair: