Diamante Casino - general discussion

If you want to discuss anything related to Diamante Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Diamante casino is a scam, it does not pay you, I have been waiting for more than 10 days for my withdrawal to be reflected when their policies say that withdrawals take a maximum of 48 hours and when contacting the casino's whatsapp they only make fun of it and always tell me the same thing I do not recommend this eye casino do not fall for this type of fraud do not play diamond casino.

Hello,

I can understand that withdrawal waiting time is a crucial part of any casino's image in the eye of players, especially if you win. I'm sorry I do not understand Italian so I have no clue what those screenshots contain, but I'd like to say that if you check some complaints about delayed withdrawals you'll see that we allow the casino 14 full days to complete the withdrawal. This period strongly depends on KYC (in the case of the first withdrawal request), payment options, and payment limits for example. So I believe that 48 hours apply for the fully verified player with a fully verified payment option I also believe that the cryptocurrency should be the fastest at the moment, in general.

Please feel free to write down your communication with the support o it can be auto-translated, thank you.

Notice to the community and moderators...

This casino no longer exists and will not operate again.

The Mexican federal government, through the SEGOB and financial authorities, permanently closed the operators' establishments and completely revoked the license of the permit holder "Operadora de Coincidencias Numéricas".

The official website:

(www.diamantecasino.com.mx)

He was permanently dismissed and all of the company's bank accounts are frozen by court order.

Do not look for alternative or 'mirror' sites of this brand, as they are not legally authorized to operate or process payments.

Thank you for letting us know. I also tried to access the casino’s website, but it would not open for me either, so you may be right.

I have forwarded this information to our data team so they can investigate it. If they confirm that the casino has permanently closed, they will update its review accordingly.

Thank you again for being observant and bringing this to our attention.🙂

Thank you very much for your response and also for forwarding the report to your data team, Jaroslav.

To facilitate the investigation and provide the official sources that support the case (since this is not a temporary technical failure, but a definitive judicial dismantling), I am sharing the corresponding regulatory records:

1. U.S. Treasury Department (OFAC) sanctions:

The corporate and operational network behind this casino was sanctioned and formally included on the Office of Foreign Assets Control's (OFAC) Specially Designated Nationals (SDN) List under federal money laundering charges linked to organized crime. You can verify the official U.S. government bulletin on the U.S. Department of the Treasury website. The data team can search the case under the Northeast Cartel/CAMSA network registry.

2. Regulatory revocation in Mexico (SEGOB and UIF):

As a result of the international alert, the Mexican Federal Government proceeded with the physical closure of the business, the freezing of accounts by the Financial Intelligence Unit (UIF), and the suspension of the web domain that operated under the permit granted to the licensee ("Operadora de Coincidencias Numéricas, SA de CV"). You can verify the legal actions and the website's disabling in the Official Information Card from the Ministry of the Interior (SEGOB) and check its status in the system of the General Directorate of Games and Lotteries - SEGOB .

Due to these reasons of strict legal compliance and international security, the official domain (diamantecasino.com.mx) was permanently disconnected from the regulated servers and the brand is completely extinct at a legal level.

I hope these links will be very useful to your analysis team.

Greetings and thank you for keeping the community safe!