2 years ago
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Diamante casino is a scam, it does not pay you, I have been waiting for more than 10 days for my withdrawal to be reflected when their policies say that withdrawals take a maximum of 48 hours and when contacting the casino's whatsapp they only make fun of it and always tell me the same thing I do not recommend this eye casino do not fall for this type of fraud do not play diamond casino.
Diamante casino es una estafa no te paga llevo mas de 10 dias esperando que se refleje mi retiro cuando sus politicas dicen que los retiros tardan maximo 48 horas y al contactar al whatsapp del casino solo se burlan y me dicen siempre lo mismo yo no recomiendo este casino ojo no caigan en este tipo de fraude no jueguen diamante casino.
Hello,
I can understand that withdrawal waiting time is a crucial part of any casino's image in the eye of players, especially if you win. I'm sorry I do not understand Italian so I have no clue what those screenshots contain, but I'd like to say that if you check some complaints about delayed withdrawals you'll see that we allow the casino 14 full days to complete the withdrawal. This period strongly depends on KYC (in the case of the first withdrawal request), payment options, and payment limits for example. So I believe that 48 hours apply for the fully verified player with a fully verified payment option I also believe that the cryptocurrency should be the fastest at the moment, in general.
Please feel free to write down your communication with the support o it can be auto-translated, thank you.
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