1 month ago
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Hello, obviously something negative happened. Do you mind explaining that a bit? We can even come up with a few tricks or pieces of advice together.
I found this post elsewhere on the forum. No wonder you are concerned about these practices. I wonder whether there has been any form of communication between you and the casino support before the account was closed. That could give us some further tips on what might occur. There must be a reason, at least for the casino, why only aspecific sum was paid. Do you perhaps know this reason, please?
I withdrew my winnings from Dahibet in parts: 100,000 Turkish Lira on the first day and 250,000 Turkish Lira on the second day. However, when I requested another withdrawal of 250,000 on the third day, my account was suddenly blocked.
Before my account was blocked, I contacted live support and was clearly told that there was no issue with my withdrawal and that it was in the processing stage.
About a week later, I received a single email from the site stating: "Due to the holiday, we have just returned to the office. As of April 1st, we will start processing your payments." However, after that date, the site went completely silent and, in bad faith, effectively scammed me by not proceeding with my remaining payments.
I see, thank you for such a handy recap of the events.
One positive thing at least, is that the account has not been blocked or frozen. However, it is not appropriate to let you worry without further updates and a pending withdrawal; therefore, I would recommend submitting an official complaint against this casino.
We have a special team of trained mediators whose role is to support players in such difficult situations. It is quite simple, actually; the only thing needed as a start is to fill up this request form 👈
Pease take a look at it. If you ever find problems passing that step, go ahead and ask here; I'll gladly help you with details.
Is that okay?
I would like to formally report serious violations committed by the platform Dahibet, operating under your jurisdiction with license number ALSI-152406024-F12.
The platform has been deleting user accounts after winnings and is clearly violating player rights through dishonest and fraudulent practices. Despite sending numerous emails and complaints regarding this issue, I was only informed that they had promised a payment date. However, the operator continues to act in bad faith and keeps victimizing users.
I believe this matter requires urgent intervention and investigation. I respectfully request that the necessary actions be taken against this operator within your licensing jurisdiction.
Sincerely,
Hello, I imagine this is going to be quite a shock, but let's focus on a few facts here. The casino is certainly not in our jurisdiction and no licensing authority is present here on the forum.
Instead, our website provides a casino review, which basically says that the casino should be avoided.
"Very high value of withheld winnings in player complaints in relation to the casino's size," for example:
https://casino.guru/dahibet-casino-review 👈
You can also see that this casino, with its poor trustworthiness, has not responded to players' complaints. So, in summary, I'm sorry. I understand what you are saying, but precaution is often the best thing players can do.
Once the damage is done, it's done, I'm afraid.
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