CryptoReels Casino - general discussion

If you want to discuss anything related to CryptoReels Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello, sorry to hear this.

I forwarded this info for an update.

If there are no complaints, then it should seem everything is ok. Please, see for yourself:

https://casino.guru/complaints

Hello,

I'm sincerely sorry you were misled. And you feel deceived - maybe? What you described is really annoying, however, I can't help you with this, it is obvious. 🙁

Well, it's up to you whether you feel like submitting the complaint about this matter. I'm sure you know how to do that.

Thank you for the update. I really hope it will work for the fourth time.

WE'RE

HERE

TO HELP

Our CryptoReels Customer Support team are not happy if you're not happy, it's as simple as that. So, contact them 24/7 with any issues, queries or questions that you may have or even just to say hey, because they really do love to chat.

You're dealing with the same team that are a part of the Club World Group who have an average score rating of 4.8 (out of 5!) for their excellent service. We promise you, they're here to help...you!

CHAT

Talk to us live! That's right, whether you're on the website or the casino lobby you can have an instant response from a member of the best team about, here at CryptoReels. What more could you want?

EMAIL

Want to drop us an email? Sounds good to us, just email us at support@cryptoreels.com and we will aim to get back to you within a couple of hours. 

PHONE

Need to talk to us? That's fine! Call anytime you want on our toll-free number and we'll happily help you with any query you may have. 1-866-522-7289‌

CONTACT US

What can I say...

I will consult this to see if there is some way how to help.

MY ACCOUNT WAS FINALLY CLOSED.

THANKS FOR ALL YOUR REPLIES

What a relief I bet.

Happy for you, of course.

It is a relief. I wish I knew prior to joining though, I wouldn't have lost 1K

At this point, I can only repeat that I am sorry for the missing information...

What's done is done. 🙁

Hi, I would like to ask you a question offline. Can you send me your email @ casino.guru

Thanks

Radka, You should read all the user reviews from all the casinos and base the casinos reputation, rating on players that are experiencing problems in realtime.. Some of the casinos that I played at have 30 unsolved complaints but meanwhile they have a perfect reputation? how could that be?...

Hello,

Allow me to demonstrate on Cryptoreels. We get several factors into consideration such as:

In this case, there is currently no open complaint as well as not a single one in total.

If you would like to ask about a different casino, please do so in its thread. I will try to provide an aswer.

Thank you.

I would like help.

I'm from Brazil and I had winnings with the free spins. I would like to know how to withdraw my winnings. Because it appears that my account is prevented from accessing the cashier part.

Hello,

sadly, you should ask the casino's staff, try their live chat saying something like"How can I withdraw my winnings, please?"

Please keep in mind that you may need to deposit first to be able to withdraw any winnings. I'd also suspect some max cashout limit when it comes to winnings coming from the bonus.

Thank you for your reply and sorry for the delay in coming to thank you. All went well. Received my winnings of 150 dollars. And the servers are excellent!

Hello,

I'm happy you let us know 🙂 no need to worry.

It's always nice finding a reliable casino.

Do you still play there, I wonder? Have you visited any other great casinos in the meantime?

Radkaaaaa!!!?

weeeaaaa!!!

Cryptoreels Casino has not pay me for a tournament wining is only 100 dollars American but I’m so surprised everything was working well for a while with them until now I read the "small and limited" T&C and there is no reason to hold my winnings there are not in my account yet after 6 hours that the tournament ended…

at this point I’m just paranoid maybe but I don’t have a good feeling…

Heyyyy!

Uhm, I would not say you're being paranoid, more likely, it's just your troublesome experience taking control for the moment...

If I may, I think after just several hours it is too early for real doubts, hm? 😉

Let's give the casino a few days to catch up with your victory first. Have you by chance received any sort of official confirmation stating you had actually won? This is usually the first step 🤔

Let me know 💚

Oh, and where are my manners now? Great congratulations to you!!!✨🐱‍🏍🙌