Crickex Casino - general discussion

If you want to discuss anything related to Crickex Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Urgent: Account Deactivated After Winning / Request for Account Restoration (shafin57 )

Dear Crickex Support Team,

I am writing to urgently appeal the sudden deactivation of my account. I have recently placed bets and secured valid wins on your platform, but my account was unexpectedly disabled right after that.As a regular user, I have always followed your terms and conditions. If any verification or KYC check (such as NID, Passport, or Bank statement) is required from my side to prove my identity, please let me know immediately.

I request you to review my account, complete the verification process, and restore my account along with my winning funds as soon as possible.

Looking forward to your prompt response.

Regards,

Hello, I understand your casino account was unexpectedly deactivated. However, this forum isn’t the casino’s support channel, so you shouldn’t expect a reply from them here. It would be best to send your message directly to the casino’s support email address, especially if you’re hoping for a prompt response.

Now, could you tell us a bit more about this unpleasant experience here on the forum? Do you have any idea why your account might have been deactivated? Was there anything specific you discussed with the casino the last time you contacted them?