CPAU365 Casino - general discussion

If you want to discuss anything related to CPAU365 Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

After making a $30 deposit, I asked the staff at Cooper's to remove 44 cents. That was remaining from a previous bonus. In doing so, they also removed my $30 deposit. I have now spent two and a half hours trying to get my thirty dollars back.There is proof in my chat history and my transaction account history as well as my bank in regards to this deposit, as well as them receiving it and also as well as them, removing it yet I cannot get an answer and am being ignored

Hello, that's a very unusual situation and I get it must be challenging, especially if the casino has not reached back. Are you perhaps convinced that, despite this lack of contact on their side, someone is at least looking into the matter? Usualy this falls into more complex issues to resolve, so I can imagine that lets say ordinary chat worker has few ways of responding and the standard support team has to find the problem first. Still, it's not convincing, leaving the player in complete radio silence.