Corgibet Casino - general discussion

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Hello Daniel,

I became aware of this casino through a streamer. The streamer's website advertised a bonus with a maximum payout of ten times the deposit. To be sure, I also did some research here in the forum. I found a post from August 13, 2025, in which the casino itself (user "CORGIBET") confirmed these bonus terms and conditions—specifically, that the maximum payout for the bonus is limited to ten times the deposit. The response at that time was sent to a user named Markus.

I then deposited €50 and received a bonus of €62.50. The required wagering requirement was 35x, or €2,187, which I fully met. After completing the wagering, I had approximately €900 in my player account.

But suddenly, my balance was reduced to €312 – with the explanation that the maximum withdrawal was supposedly only five times the deposit!

When I pointed out the previous statements and public information, I was simply told that it was 5x and that they wouldn't discuss it with me. No attempt at clarification, no concessions – instead, I was dismissed with the statement:

"What do you expect? That we'll change all the terms and conditions for you now?"

I was even told not to believe the streamer or Trustpilot, but to take the time to read the terms and conditions myself every time.

I even asked the casino for a compromise, but this suggestion was also immediately rejected.

Conclusion:

I'm disappointed. My impression is that the bonus terms and conditions are being changed arbitrarily and retroactively. How is a player supposed to build trust when key rules seem to change monthly? I adhered to publicly confirmed statements, and yet I was still penalized.

I can only advise everyone to exercise extreme caution when playing with this casino. This kind of treatment of players is unacceptable to me. It's a shame that there are fewer and fewer trustworthy providers.

Thank you for sharing the details of your experience. If you still have a screenshot of the conversation with the casino representative or a link to the forum post you mentioned, please feel free to add it here in the thread. That would make the situation clearer for everyone following.

If you would like to take it a step further, you can also submit a complaint through our system. It’s free of charge, so there’s nothing to lose by trying. I can’t promise what the outcome would be, but our colleagues may be able to look into your case and request clarification from the casino.

It is just an option; I understand such experiences are not pleasant at all.

I hope this is enough. I've uploaded everything here and filed a complaint.

Hello, if I may, the main point is to explain your perspective in the complaint thread and assist the mediator in understanding the situation from your viewpoint. Basically, a forum is just talking, while complaining means investigation. I just wanted to make that more obvious. 

I believe we shall wait for the mediator to give his or her opinion on this after gaining further knowledge.

I for example think the casino should apply the same conditions as were valid the moment you took the bonus.