Coolzino Casino - general discussion

If you want to discuss anything related to Coolzino Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Good bookmaker

Hi, do you bet only on sports or do you play slots as well? What do you like about this bookmaker?

Only if it's for you I'm late with my withdrawal and the resolution of the program is zero

This is an amusement where you only spend money because in order to make a withdrawal they find ways to delay it so that your money is withheld.

Would you like to tell us more about the issue you experience there?

Maybe we could be able to help somehow. 🙂

Good morning,

I wanted information on how long a withdrawal takes.

thank you very much for your attention

Good day.

I believe that the best way how to find out is to ask the support at the casino. Have you tried that?

Have you requested it already or are you still waiting to do that?

Hello, I think this casino is getting worse!! After 6 paid withdrawals over the last 6 months in the last 2 weeks I am facing problems withdrawing, it turns out that they have asked me for verification again, they have asked me for many additional documents again, I sent the documents they have verified the account again, I requested the withdrawal again and they have told me again that I have to verify the account again asking me for other additional documents that I deliver them and the verified account but it turns out that the payment is not effective and they keep asking me to send other documents that have nothing to do with the casino, with the deposits I made at the casino, as proof of funds I sent payroll, I sent the paysafecard transaction history where you can see all the deposits and I also sent proof of the payroll received from the bank and now they ask me for the history of the last 6 months of my bank account but why do they need the history of my bank account if I always use paysafecard to deposit and all the deposits appear there and they approved the document? I saw in a review here on Casinoguru that a player from Portugal recently had the same thing happen to him, and then they confiscated his winnings, accusing him of violating their anti-fraud terms and conditions? Seriously, what a way to steal! I have the feeling they're using delaying tactics and are acting the same way toward me. Could I get help withdrawing the money I have from this casino?

If you have such problems, you can definitely use our team and we will see what we can solve. 

I think that unless you've made a deposit otherwise, then they don't have to ask you for a bank statement from 6 months ago, but it's not something that's uncommon, to tell you the truth. I've seen it a couple of times. 

Anyway, you also have a delayed payment which has been going on for a while so I would go to the complaint. 

I firmly believe that everything will be cleared up. 

I am exactly in the same position as you.

They asked me for verification after verification after verification. They are just simply thieves. I already opened a reclamation.

After trying several sites, I settled on Coolzino Casino because of its fair play and transparency. The Coolzino login was fast, and I appreciated that they explained everything clearly on their Coolzino sito ufficiale. I’ve had great luck with the Coolzino bonus slots. Definitely recommend to friends.

It's great that you are doing well in the casino and have good experience here. Is there anything you would improve or what is wrong with the casino? What about the withdrawals?