3 months ago
If you want to discuss anything related to Coin Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
Hello, that's certainly a great question, because there could be more possibilities.
First of all, this casino is not very trustworthy; I'm talking about "https://kong.io/," known as Coin Casino. However, there are tons of other "Coin Casinos" and some of those are scams.
So, first of all, do not deposit anything, and instead share the casino's URL, please.
One-time and pretty low verification deposits are normal; however, scams are focused on demanding verification fees or any other form of continuous deposits. Those scam sites also allow players to play with insane bonuses on rigged games, allowing players to gain higher winnings. That fake money is then used to keep players deposits.
Thus, I would first prefer to know the casino's URL.
CoinCasino refusing to process a verified crypto withdrawal of $595.25
I am a registered player at CoinCasino (Username: Omerg10). I currently have a balance of $595.25 that I am trying to withdraw via USDT (BEP20).
Following the casino's specific instructions to verify my crypto wallet for future withdrawals, I made a successful verification deposit of 31.41 USDT. My crypto wallet address (0xbc6ad...d9) is now officially listed under 'Stored Methods' in my account.
Despite fulfilling all requirements, the casino support agents (including 'Sussy' and 'Charlotte') refuse to process my manual withdrawal request. Instead, they suggested unreasonable alternatives like opening a new bank account.
I previously filed a complaint on AskGamblers, which was closed as UNRESOLVED because the casino management completely ignored the mediator's inquiries. When I confronted the support about this, they closed the live chat session on me
I am requesting CasinoGuru’s assistance in getting my funds released to my verified crypto wallet.


Hello, I understand this is a real trouble.
You can of course file a complaint with us, but we can't guarantee the casino will heed it.
https://casino.guru/complaints/create 👈
This casino is untrustworthy and has no established general rules, indicating a lack of interest in fairness.
Just add a bit of warning for the others; here is the review. 👈
Let's see what is going to happen. I wish you the best of luck with the complaint, of course.
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