Oh, that's unpleasant. I see from the screenshot that your bets are to be investigated during this time. Do you know what you did when the casino blocked your account and why they are investigating you? Does your case concern sports betting ? Let me know.
That sports betting is being investigated by the sources of the verification documents I sent them and after that they sent me this message that the account is closed for up to 6 months
Da sportsko kladjenje istrazuju trzili dokumenta za verifikaciju ja im poslao i posle toga su mi poslali ovu poruku da je nalog zakljucan do 6 meseci
I understand and in this case I asked about sports betting because we do not deal with it because we do not have experts in this field and therefore we would not be able to evaluate similar problems objectively.
However, if you need help, I can recommend some sites where you could file a complaint and I think they would be able to help you there.
Here are the links:
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
If you try it, you can update us on the progress or outcome. Fingers crossed.
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