Chilistakes Casino - general discussion

If you want to discuss anything related to Chilistakes Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

This is not a paid post, but I just need once more time to say how impressive the support is here.

How it worked for me?

I have deposited few times, played ( received some bonuses too - Btw bonus games should be extanded) and contacted livechat support to ask for a help regarding future bonuses.

The kindness than Poli showed me, and helped (even got priority support later) - This is like my safe home for gambling now.

Seamless KYC - and fast withdrawals.

Even tough I lost smth here, i'm ok with it as I finally found some casino that I can trust and feel comfortable contacting the support finally 😀

Perfect, thank you for being honest! 🙂

Every experience counts, opinion matters.

Just a detail, what did you mean by "Btw bonus games should be extanded"? I have a few ideas but could use a hint. Thanks and have a cool Saturday.

One welcome bonus and other bonuses amount, you can use the games only in that eligible section, which is like 40 games(slots), this should be extended to at least 100

aaaah, I see, thanks!

What is a useful bonus if it can only be played in a few games? Got it. 🙂

It's alright, just like a suggestion, nothing else

Makes sense to me. The more games, usually the better.

Hey hey! 🌶️

We’ve got some spicy news! A fresh upgrade to our Bonus Games is coming this week! 🎰🔥

As always, if there’s anything else you think needs improvement, don’t hold back. We’re building ChiliSTAKES with our players, and your feedback keeps the sauce hot.

Feel free to drop us a line anytime. Our ears are open, our games are updating, and our devs are sweating (not just from the hot summer outside)

Stay spicy,

Team ChiliSTAKES

dont play here, they blocked my account access, no response on mail, also my deposits are blocked and not returned, fake casino

Hey AsherClark,

I just checked, and your account has been blocked because of violating our terms and conditions. You know the pattern you used, and you accept it.

Regarding the email, we have answered every email you sent.

Your withdrawals will be processed anyway, even without the possibility to play on our casino anymore.

Good luck, and better hope for a fair entertainment 🙂

Hello, can you at least briefly describe what happened please?

I see casino is communicating with you. 🙂

So I will wait for your experience.

I dont know, I apparently earned a lot for their casino and they decided to block me

how can i know that you paid me my withdrawal? why don't you block my account after the payout?

Actually you didn’t earn at all, not even close to "a lot" 🙂

Your withdrawal is less than your deposit amount, as you used it to abuse bonus system + to try arbitrage betting, which was immediately flagged by our team 🙂

Your account is blocked and flagged immediately, and the withdrawal request will be approved once the relevant team finishes the investigation.

It’s all about fairness, and trust me, we are the ones that really cares about our customers, once you are doing it right way.

I wish you all the best, once again 🙂

firstly, you are lying about the bonus, I did not use the bonus, secondly, you are lying that the withdrawal is less than my deposit, thirdly, it is very difficult to prove involvement in arbitration, are you still trying to say something against it?

Was gonna try it out but then I saw you can only play like 30 slots when on a bonus. Thats about the worst thing ive seen in 20 years. Probably lose thousands of players on that alone.

Hey!

That’s the thing that is frustrating me personally too TBH, but our team is already working on it. It’s not so easy once you are alone there, but we are working on it and soon, really soon everything will be changed in the Bonus Engine, spicy promise 👀

Can I ping you once we have more options?

I promise personally to do whatever is in my power to spice up bonus games for you in upcoming upgrades!

Stay spicy 🥵

Yes please. let me know. You seem to have good feedback and an active rep. Im pretty picky with my casinos but the way you act on the forums has made me feel comfortable so I wouldnt mind trying your casino. And when I try casinos i always take a welcome bonus to see how everything works, wagering, cashouts etc.

So let me know please

Thank you.

You don’t have to tell it twice.

I have already carved your name on the wall… now I just need to explain it to the boss tomorrow in the office.

btw, joke aside thanks for kind words, and i’ll give my best to do this as soon as possible.

keep you posted even here in a comments!

so more than 2 weeks have passed, no refunds of deposits and withdrawals of money have been received, empty blocking and silence. all they write is that I allegedly collected all their rules and violated them, which obviously sounds funny, rather their bonus is initially activated with a deposit and it cannot be canceled, what's even better is that you don't know that you have a bonus, only your deposit is visible. arbitration is a serious accusation, would you like to somehow substantiate it with facts, maybe you found 2 accounts and a provider from which, as you say, your rules were violated, but for now I see a clear theft of my won money