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Casiwave Casino Probleme

2 years ago by franztheuerw
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3263 views 9 replies |
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2 years ago

hello, does anyone have experience with the casiwave casino? I always have problems with the bonus.

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franztheuerw
2 years ago

Hello,

this casino is to be published soon, so I checked it in our system to find out that the current score is set to 5,5, meaning "questionable". Well, can't say much more until it's published.

1 year ago

Hello, tell me please. Is Casiwave Casino currently undergoing maintenance or not? Slots are not available. Support has been telling me about this for 4 days in a row, and in the meantime my bonus is burning out. The exact date is not called.

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dum111
1 year ago

Hi there, well quite strange. I was able to access the site, at least the registering site.

Anyway, you should inform the support about your bonus and possible solution. Even if the website is under maintenance, the casino should cover active bonuses and let's say prolong the bonus duration.

That would be fair.


1 year ago

Hello! Thanks for the answer! Could you load the slot in Fan mode?

The site is available, but the slots do not work when loaded, even in Fan mode.

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dum111
1 year ago

Hello there.

You know what? I will get it checked by some tester. I'll get back to you with a result, is it ok?

1 year ago

Thanks a lot! In this casino, slots that can only be played with a real balance work, and slots for playing with both real and bonus balance do not work!

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dum111
1 year ago

Don't thank me in advance 😀

I'd say that it would be best to close the site for regular maintenance rather than keep it partially operational.

Let's hope I get some feedback soon.

dum111
1 year ago

I checked how it went, but sadly no response so far. Working on it though.

dum111
1 year ago

Hello, there really are some problems with some slots not being available, perhaps due to server maintenance, sometimes it happens, but the site is working normally. As for the bonus, you can always confirm its status in the game history profile if you have already redeemed it and started to play, anyway in case of malfunction of the site the bonus is pending but you don't lose it, you have to talk to the live chat. they recover the bonus some start automatically and when you access it you see the result in the game history. I hope I helped.

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