Hello there.
I found your issue was dated 2 years back. Well, sadly, we are not capable of dealing with such old matters, due to this fact, your case was dismissed, check your email for notification, please.
I didn't know that casinoguru rules have a time limit. I'm trying to tell everyone that this site is a scam, but you are not helping me. I have recommended this platform to people who have been scammed in Turkey, but I think I was wrong. my goal is not to get my money but to prevent this site from scamming people
Well, don't call that rule - called that a reasonable amount of time. Ask yourself how likely we are going to receive any support from the casino about an activity dated 2 years back.
Your complaint was not rejected because we don't care, it was rejected because based on our experiences, such cases are destined to be ignored due to a lack of data from the casino.
Thank you for the warning, I hope you understand the approach.
Thank you for your answer. In my first comment here, I stated that I was scammed 2 years ago. When he suggested that I complain, I even wrote that I could not open it due to technical reasons, I found time to write the complaint. But now you say that you rejected my complaint because it was 2 years ago. please accept my complaint and I will attach the license correspondence as well. I do not want this betting site to defraud other betting players
Oh, I think I understand.
I'm not the one who closed your account. As I wrote you before, each time a complaint is rejected the player should receive an explanation. Have you received any?
Since I do not solve players' complaints, I was just guessing what the issue could be.
Anyone who believes any casino has scammed him is welcome to submit the complaint. Sadly, I can't guarantee the result. That's all.
It's good you came here and tried, and I thank you for that. It's just the complaint team has decided your case is not going to be accepted.
The best casino where I played VIP support is really great, they almost always find something to make the game better and longer.
I really recommend!!!
Best regards, Stanisław.
Najlepsze kasyno gdzie grałem VIP support jest naprawdę wspaniały praktycznie zawsze coś znajdą zeby grało się lepiej i dłużej.
Naprawdę Polecam!!!
Pozdrawiam Stanisław.
Hi and how long did it take you to withdraw the money when you say it's fast ?
cool!
Any rewards in exchange for your kind words, perhaps? I'm just asking because we knew there was a Discord promotion.
Anyway, thank you for joining!
Really? Okay, so you were given no compensation from the casino for submitting two user reviews? Thank you for the reply, though. 🙂
No i dont get. I write 2 because you rejected i dont know why? I like this casino and i play on this casino often. that's why I can recommend my favorite casino. I'm VIP so I don't need a bonus.
Oh, that's good for you!
Apparently, we are still almost under attack caused by casino-motivated positive user reviews, which makes it impossible to distinguish the genuine ones from the rest. 🙁
Your account seems to be "far too close to other ones". We do reject such reviews in order to keep the rating as unbiased as possible. I'm sorry for the inconveniences.🙏
just because my account is far too close to other ones I can't write a review? no sense. so why and why did you create your website?
I have explained everything I can.
This is my last explanation:
Utill today, we have received hundreds of very positive user reviews, most of which were initiated and also compensated by the casino itself.
This is strictly against our guidelines.
Also, note that an interestingly large amount was written by the same group of players - this is also prohibited.
Since we only aim to keep the user rating unbiased, all reviews were rejected.
Since no one is able to distinguish the real ones from the fake reviews, we can't afford to accept any.
I hope you agree that fairness is what matters at this point.
"so why and why did you create your website?"
It is visibly explained on the homepage:
"Explore world's biggest source of information about online casinos
Up-to-date reviews of all online casinos, bonus database, global community, complaint help, and more."
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024
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