Forum Casinos CasinoBuck - general discussion

CasinoBuck - general discussion

1 week ago fabi22
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1 week ago

Hello ... have been waiting for a payout at buck for over 24 hours. I'm somehow always put off in the chat. I've never paid out there before and I'm a little insecure ... does it sometimes take longer there? Do you get your money?


I'm getting really nervous. Can someone from the admins here help me maybe?

Edited by author 1 week ago
Automatic translation:
fabi22 1 week ago

Do you already have your account verified in the casino? What do you mean that you're put off in the chat? Do they just stop replying to your questions?

Daniel 1 week ago

Hello Daniel, well, they keep telling me my withdrawal is under review and I shall wait. When I ask whats the matter they just answer I shall wait. Completely useless. I am verified. Do you know the casino? Is it maybe really a coincidence and it takes that much time? I am really worried, know it completely differently, especially when you deposit and withdrawal via trustly,..

fabi22 1 week ago

Honestly, these issues are pretty common for player from Germany since the new gambling law was introduced there. My private tip is that sending money to a German bank isn't that simple for the casino in case they don't have a German license so they try to find another way and possibilities. For example many German players were forced to withdraw using cryptocurrencies, because the casinos (not this specific one) told them it's not possible to send money to their bank account.

If you keep asking, they won't tell you the reason. That's for sure. The casinos can't say: OK, we know we shouldn't accept German players, but we do it anyways, which causes us some issues with payments and now we need to figure out how to get around it...

Daniel 1 week ago

Thank you for your reply. But what can i do then? They don’t even tell me to use another method, they just tell me to wait…

1 week ago

asked directly ... file

(why is Chris upstairs and I am writing with a Natalie ... who knows ...)

Edited by author 1 week ago
Automatic translation:
fabi22 1 week ago

Honestly, if they ask you to wait, I'd wait. I'd give them max. 2 weeks and then I'd submit a complaint against them.

They¨'re license in Malta, which is a decent licensing authority so you actually have a chance to do something about it in case the withdrawal will be still pending.

Edited by author 1 week ago
Daniel 1 week ago

Understood. Thanks very much

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