Hello, today while I was playing at Novibet I got a notification that at 5:00 UTC (according to that it is 10:00pm in my time zone)
It was 9:50 when I won and my account was at 1950, I exited the game and my bonus was pending, I re-entered without any problem and managed to go up to 13000 I continued playing until I reached 15289 but it turns out that the page was already on maintenance, but I never remembered, I was excited about winning the thing is that since I play on my cell phone, I left the application to answer a WhatsApp and when I returned to the page it appeared that I was in Maintenance, it turns out that they tell me that if I played While the casino was undergoing maintenance, there is most likely no record, due to their logic, if the maintenance started alas10, they don't know why the game was not closed. The issue here is that if I had lost, they would not have left me my balance that I had before. that will start maintenance, nowhere in its conditions does it talk about playing while it is in maintenance...
If the maintenance is GENERAL because the session was not closed
