Casino Sinners - general discussion

If you want to discuss anything related to Casino Sinners, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

My account is already verified. I requested a withdrawal three days ago which has not been processed until today. The live chat is no longer online. My email to support has also gone unanswered for two days. Let's see how it goes. In any case, good service looks different.

I agree that the player should never be ignored especially when payment is involved.

I can understand that some unusual circumstances can occur from time to time, but the players should be always updated.

Were you advised about the approximate waiting time, please?

I'd say that couple of days are quite normal, even a week, sadly.

Today after three days I got this answer:

Hello Wolfgang,

Please be advised that we would like to pay out back to the original deposit method.

Best regards,

Bryan

I deposited with RapidTransfer, but the casino does not offer this withdrawal method. They only offer bank transfer and ngp. I therefore chose bank transfer, since RapidTransfer is also paid directly from the bank account. I also do not know what is meant by ngp.

Hello,

I'd say that the casino would like to use the same payment method which you used for the deposit because this method is verified. Due to this, it's possible that they intend to make an exception.

Has your withdrawal been changed to this RapidTransfer already?

Hello, I have now received my money on Skrill. So everything is done.

Hello,

really great news! 🙂

Although it does not fully correspond with that previous update from the casino. 😁

Anyway, kindly keep in mind that using one payment option for deposits and withdrawals alike can save you time. 😉

Are you staying with the Casino Sinners, I wonder?