Casino does not answer

Hello

I'm new here, hope I'm right here. I played in the OCD.de casino on Sunday and won a four-digit sum. I have already sent documents on the payment of my winnings. I also sent several emails but have not received an answer to this day, what can I do to get the money I have won. Can someone help me would be really nice

Kind regards

Hey Keksbacke!

Welcome lucky

I think it's worth a little wait

5 days of waiting for a reply is quite a lot. Do they have any other ways to contact them? Maybe a live chat or a phone? You could possibly try to send another email.

Hello

thanks for answering yes I've tried everything I get no contact what can I do ???

hello everything is fine today i caught a ..

They transferred a part immediately and thank you for your help.

Kind regards

Nice! I'm happy for you 🙂 I hope you'l eventually get the rest as well. Have a nice weekend.

Some time ago I found a list of casinos without a German license that is very reputable. The games are different, there is a German customer service and the payouts also arrive. In addition, you get a bonus at the beginning and you can determine the amount of the bet yourself. So far it has paid off for me, even if I have only bet small amounts (I'm a student and therefore don't have that much over). I like the evening best when I can play a game with my colleagues via zoom.