Casino Bello - general discussion

If you want to discuss anything related to Casino Bello, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

You can check the license here: https://validator.antillephone.com/validate?domain=www.casinobello.com&seal_id=dd7dcf6671c5d237956cf69117eee83dfd3db799c475c6062eb4e817337f47549a99049a947aec0b8dd976 e657a8bb8a&stamp=4443d8e12db8659d59207e95d824e661

Hi thanks for the information, I'll give it to our data team for checking and we'll see what they come up with and what they find. 

Anyway, how did you find out about this ? 

Hello, there is a badge at the bottom of the casino page. And then you will be redirected to the license.

Yes I saw that and I found this information by myself. 🤔

That's why it will be best to know what our data team will find. 

Hi,yes, exactly. I found that too. You can immediately see that this is an original license. That's why I'm wondering why you marked the license as "Not verifiable". The casino is definitely legit. And pays out extremely quickly.

Yes, our data team found the same thing as you and that the license is OK, which they also changed in the review on our website, so it is now up to date. 

As for the withdrawal, how fast did you have your money ? 🙂

Hello, I have a problem with Casinobello.com. On June 2nd, I won €4500. I'm a VIP there, supposedly offering instant transfers for VIPs. For the past eight days, I've been emailing and chatting with Casinobello and am constantly being confronted with new falsehoods.

The payout is already in process, but the amount is so high that they would first have to check all my data. Don't worry, your money is safe with us.

I don't believe a word anymore. Every day new excuses, and the casino manager can't even deal with the...

Ask the manager responsible for payouts; they say it's two separate areas of work. Haha....

Can you please help me.

Hello, I understand you are worried. Maybe it will somehow ease the tension when I say that even the most recommendable casinos indeed conduct very thorough checks when someone wins big or aims to withdraw a higher amount of money; it's part of the AML policy and cannot in many situations be avoided. I get how that sounds to players; it's an overly standard procedure. The details, on the other hand, tell us whether the process is handled properly, so when did this check start? Did the casino somehow make you feel like something is off?

...absolutely, because I simply cannot believe that a casino manager receives no information whatsoever from the bank department; that's ridiculous.

Furthermore, regarding instant transfers for VIPs, no one contacted me three days after the win.

What can I do?

Oh, and I though that the matter is long gone. 🙁

Well, no matter if the VIP manager receives info or not, it has been quite some time and it's time for more direct action, I'd say. Are you familiar with the free complaint service we offer to players, please?

When any casino fails to pay out the player in less than 14 full days, we accept complaints and try to step in and resolve the problem. It's not complicated at all; just a bit of patience is needed.

Are you interested? You can start up right now using this link 👈👈

Maybe the casino wont appear in the list, but thats ok; just check the option "the casino is not in the list." 🙏

Does it sound worth trying to you?

Good morning, thank you so much for the quick reply. I received €2,500 of the €4,500 yesterday. That's a huge relief! Now I'll try to get the remaining €2,000 this week and then avoid this casino altogether.

Thank you very much if I may contact you again in case of non-payment!

Hey, that's such great news!! Thanks for letting me know.

Hope your next casino withdrawals will generally be less painful, but you know, if something goes wrong, we will be here. We will be here. 😉

That also includes that €2,000, of course. Let's see how fast it's going to go!

Thank you so much for your excellent service.

Hey, of course, anytime. 🙂

Something new regarding the nice sum coming your way?

...after what felt like the tenth inquiry, they said it would soon change from pending to processing, and then it could take up to 72 hours for payment... infuriating!

I will definitely let you know when the money finally arrives....

Thank you. I know it's not the quickest payment in the world, but at least we know the casino can pay and is still communicating. Based on what I'm used to reading on the forum, that's still positive.

Let's talk soon, with the full amount in your pocket. 🙂