Casino Alexa - general discussion

If you want to discuss anything related to Casino Alexa, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Its ok. Today after 15 days they paid my withdrawal. Its sloved

That is positive news about you receiving the money, even though it could be a little bit faster. Right?

So, you managed to submit the documents at the end, I assume.

I read all the information in your complaint, which actually now can be closed as resolved. I will inform Nick about it right away.

Do you think you will continue playing there now after this experience, though?🤔

I do not recommend anyone to deal with these scammers. They do not withdraw winnings. My winnings have been hanging for 15 days already.

Hello, I'm very sorry to hear that.

Did the casino also tell you why this is happening and you still don't have your money? Didn't you have to go through verification or something? 

Please let me know.

Hello! I still haven't received my money. I wasn't asked to go through verification! Every time I ask them when you will process my withdrawal, I get the same answer - give us some more time. And so it goes on forever, more than 15 days have passed! That's why I decided to warn players that it is better not to deal with this casino.

You did a good thing when you want to protect players. I don't know what can happen if the casino doesn't tell you anything and you don't have to go through anything. 

That's why I would open a complaint with us, where our team will try to help you in your situation. 

Do you think you'd be interested?