CannonBet Casino - general discussion

If you want to discuss anything related to CannonBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I had a question out of curiosity, how do we understand Casino revenues? can you clarify that?

Hi, I contacted our Data team and asked them to give you a proper reply so please, give them some time 🙂

Hi. We calculate the revenue based on data we found (google API, different tools), and this value represents what we assume the casino has earned in the past four years. (it is our assumption, not actual data, but in some cases, we used actual data from annual reports)

In this article, you can find more info:

https://casino.guru/our-casino-reviews

Hello good evening, I have found games that I like a lot, how can I bet and play??? Help me

Hi, I don't know exactly what you mean. Did you find any games on CannonBet Casino that you would like to play ? Have you tried contacting support or live chat with your problem? I assume you have to have a casino account and deposit money first to play.  

Try to tell me exactly what the issue is so we can try to help you.  🙂

SCAM. Do not make a deposit on this site, you will not be able to withdraw your funds. On their Instagram, people write in the comments who also cannot withdraw their money. I contacted support 10 times, but each time they tried to fool me by saying that my verification photos were "not clean"

I advise you not to contact these casinos.

I suppose asking you whether those photos were clear would be appropriate. May I know for how long you have been struggling with the verification? I aim to have a good idea about the situation.

Could you perhaps share the casino's latest response? Additionally, have you seen the hints given in the complaint? I found them very handy.

Let us know whether it worked out for you!

I've been suffering for over a month. There should be no question about the clarity of the photographs. I have been verified on more than 30+ other sites and have never had any questions about it. I submitted the clearest possible photos with legible text more than 5 times, but every time I was rejected.

I asked support if I could pass verification in some other way or just upload the video so that there would be no questions. But the answer was to ignore him.

I have never seen a worse verification process in my life.

I received no response at all to my last support request.

It's still the same song over and over again, and the fact that your photos aren't clear enough ? Did you by any chance manage to contact the casino without getting cut in the chat ? 

Anyway, of course, as Radka said, did you try to do it according to the instructions that Tomas posted in your complaint ? I think it could all work. 

However, if not, update your complaint and update us as well, because I think that this process is important for casinos, but it seems a bit unreasonable to drag verification for one photo for such a long time.

I will wait for the answer.