When they start with that unnecessary extra verifications means they don't want to pay you! (You are verified already by sumsub, and prove of that it's that you have previously withdraw sucessfully.
This is a strategy used by many disonest scam casinos, delaying or finding an excuse for not pay (ex. violation of their terms and conditions) Violation of terms is very subjective and they can use it for not pay, through verification besides they delay it until you give up or spent it all by playing, they still can find another excuse of not paying. In your case you are not available to answer videocall, and thats not fair, it's normal people don't have time for that videocalls movies.
They have tried everything to not pay me, they delay the payment for 2 weeks and with me making pressure on them.
If you dont care of doing everything they want , now videocall, after selfie, the videocall it was for me really humilating, eventually they will pay, when they want. It's not guaranteed, dont forget they are scammers, but for a low value payment, and for you review here in guru that have paid, it's possible they Will pay it. To me they only pay it after i tried everything and honestly I have give up, I told them Wil make an claim to Curaçau licensee before i was giving up, at least they will not be laughing of me.
Most casinos with Curaçau licensee and other offshore licenses are not trustable, if you win a big prize, most probably you will not receive it or they will try everything to not pay it.
The only casinos you can trust are the ones with Europe license, with me the Europeans they never failed, and now most are immediately withdrawals. I mean one of those days I earn 25.000 EUR in Europe license casinos, i push the button to withdrawn and I received it in less them 5mns, amazing! Most European are doing this now.
If you make the videocall and don't care about that privacy violation and await (after videocall takes probably 10 days for decision and withdrawn ), it's most probably they will not have other option them pay it. Sadly Most gamblers will spent the money when awaiting,and them their strategy worked! This safety index cheated me, so never again will trust on it. Better avoid Curaçao and offshore casinos, to avoid not get paid and stress.