I can well understand they have bad reputation I won is getting paid but support I could not get as I have written birthday wrong. And is from dk. They have no license I have read ... think these are better places to play
Hey Lilo! Always check a website or room you play for their payment policies. First thing you should check what is required to receive a payment from room. I mean documents and other staff as sometimes rooms require some documents which you are not able to send. Good luck!
Writing the date of birth wrong is a very basic mistake. I'm afraid even a casino with a great reputation wouldn't pay you for that reason. Your personal information written on your ID simply have to match the info on your casino account.
Sometimes, when you lost a lot in the casino and have some small withdrawal request, they let you continue playing in the casino, because they know it's worth it. But if you're a new player, especially playing with a bonus, then it's a big problem.
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An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
