BluVegas Casino - general discussion

If you want to discuss anything related to BluVegas Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello, everyone,

I've been waiting for my pending payouts for over a week now. I've already put several thousand euros into it.

I was asked several times for private documents (ID, residence permit, proof of address, wage statements, bank statements, etc.) I submitted everything successfully. Now they want more and more bank statements and that really affects my privacy. Can you help me.

Thank you

Hello there,

I can imagine that you may feel unpleasant that the casino always demands something more.

These checks are very important and also demanded by the law so the casino just has to confirm it's really you who deposited and who is going to be paid. It can be time-consuming from time to time.

It may be that you previously provided the statement much older than allowed or used the wrong file format, so the casino asks for additional statements.

Have you tried to ask them about the reason, please?

It is written partly in English and partly in German, but I think it was the file format. I sent the correct one.

I keep you informed

Thank you for your prompt reply

Sometimes it happens and it can be quite challenging to figure out what is wrong.

I can tell for sure that screenshots are not accepted because those can be altered so .pdf file is a much better variant for instance.

Sure, keep us informed. Hope it will be alright soon. 🙂

Bluvegas is by far the very last casino! Lost several hundred euros within 2 hours! Not an acceptable profit was recorded! HANDS OFF!!!

Hello,

sadly, you have lost but it's gambling after all. 🙁 What games did you play? If you played slots have you checked the RTP and volatility before?

Yes of course.

Have played the best games "Book of dead", "legacy of dead", "Big bass splash" etc.pp. and also made high bets, sometimes up to €1.50.. then played low again.. and not a single one Profit! Elsewhere you get at least some "play money", up to 60 euros to at least have some fun, but at BLUVEGAS?? NULL!! And I didn't cash in there for the first time. 2 times before and not an acceptable profit either ..just a rip off! Anyway, I canceled my account there..

Well, can you check the actual RTP in the casino? The same games in different casinos may have some differences.

But it sounds reasonable to me, if you do not enjoy the games, why bother playing?

Your point of view is appreciated, thank you.

They(Blu Vegas Casino) can return the money I deposited last time that was included in the bonus money, too bad that I lost it

Your complaint about this issue, Makes me feel that you probably think that Kristina is a casino employee. She is not, so she has to evaluate everything you stated in your complaint first. Kindly wait for an update, please.

I made deposits faithfully almost daily for over a year+ I had 2 small cash outs that's it. Yes this is gambling we get it but this is clearly a scam site the ratio is suppose to be alot higher then 5% come on now. I played different games I played small bets big bets and everything in between and won absolutely nothing to brag over. In total I lost over $7000 easily if not more and had no more then 2 wins one of $300 and one of $800. It took over a year of playing to even get a win. Now that's what you call FRAUD!!!

What can I say? I would ask the casino about the extremely bad luck you got, and then move to another casino.

The longer you play in one casino the most likely you'll get into the red numbers, that's what the math says. 🙁

Feel free to provide your full gaming history to our data team (data@casino.guru), its members always love to investigate possible fake games. Sadly, not much time for that at the moment.

I did ask and I also asked because of my loyalty on the site for a free bonus, he said there was nothing available to me. I played on 7bit casino as well for 3 Years faithfully week after week and not a win there ever. I use to win online all the time I don't win anything really anymore. What's going on with these sites?

I fear it's not within my grasp to express what's going on.... 🙁

Many players are concerned about fake slots or manipulated RTP, based on your experiences, I understand such explanations might sound real. Sadly, I have never heard of non a single tactic for proving slots tempered.

🤔

This woman is right.

The same thing happened to me in this very questionable casino and in others too. You simply don't win anything anymore, 3.4 years ago I won up to 8,000 euros and also several small amounts. You can only dream of that!! It's just not fun to play online anymore because you're just getting ripped off!! These are mafia methods...

Yes, I know that. Today I experienced the same thing... in the natiocasino1... a mafia casino...🤬🤬🤬🤬

Have you experienced these losses on multiple games, or perhaps only on one game provider's product? I'm asking because you can try to consult your gaming history with the game provider, wouldn't you say?

Would you like to tell us the reason for posting those screenshots, please?