BlazeBet Casino - general discussion (page 3)

They canceled the withdrawal again. Told me to " try again". I just gave up... clearly a casino with no cashout. Anjouan license with no repercussions. So they accept money but hope you just gamble away your winnings by canceling withdraws over and over.

Anyway my withdrawal was only a few hundred after losing so much from my original deposits it's not worth the effort.

Stay away is my advice! Lots of red flags

Hello,

I'm sorry to hear the casino did not find a solution for you. From my perspective, quitting under such circumstances is a perfect strategy for many people, and the bitter taste is a perfectly valid feeling.

Sharing this unpleasant experience is appreciated, and hopefully you have your share of complications behind you with this.

Thank you for your feedback.

Please be informed that when a withdrawal experiences a delay, it is standard procedure for our team to conduct internal checks. These checks include compliance, security, and payment verification processes, and may also involve confirmation from our payment service providers. Such measures are applied routinely and are intended to ensure the safety of transactions and the integrity of our platform.

Due to the nature of these controls, we are unable to disclose the specific details of our internal procedures, as they are confidential and form part of our fraud-prevention framework.

We would also like to clarify that we maintain a 100% payout rate and process all legitimate withdrawals in accordance with our Terms and Conditions.

Thank you for your understanding.

-The Blazebet Team

Hi.

Does anyone have had issue with BLAZEBET.EU

I have waited my skrill withdrawal for 4days they say they have instant withdrawal for e wallets and maximum pending time 24hrs

Im fully verified and I have withdrawed before with no issues...

Customer support dont help.

Should i open a complaint?

Even if you open a complaint, we won't be able to intervene for another 10 days, actually.

We have an active casino representative in the thread here, so hopefully you will get some information soon.

Okey,its fifth day

And when asking customer support for updates the answer is copy paste same answer and no actual information about my withdrawal 😀 we'll see whats going to happen.

Is the delay related to the high volume of withdrawals, perhaps?

Or they don't say it exactly?

I have no clue perhaps it is. But five days is bit long time...

Support says its procsessing.

Then I hope it will be processed soon. It is surely frustrating for you.

I'll keep you updated.

Hi.

Day six still havent recieved my funds...

Withdrawal amount is 100euros.

When asking support for updates the answer was the procsess has simply been delayed you need to wait more...how much more they didnt say 😀

Sounds the same as me.. id check in every day and get a similar answer.. then they canceled my withdrawal twice saying it was an error on their end and just to request it again...

I've seen casinos like this countless times especially those with that license.. they delay the process as long as possible in hopes that you cancel and lose it.. I'm sure they will eventually pay it.. Just depends how long they think until they realize you won't cancel it.

Their response in this chat is hilarious. They can use "security" as the reason all they want. We all know the real motive at times.

Best of luck to you. I personally gave up.

We'll see how it goes im not going to give up, at some point im opening complaint so everybody can see how shitty this casino really is.

Thank you for raising your concern. After reviewing your account, we can confirm that the previous withdrawal request was cancelled from your side, which is why it was not approved or processed.

At the moment, there is no active withdrawal request on your account. In order for us to proceed, we kindly ask you to initiate a new withdrawal request from your profile. Once submitted, our team will review it promptly in line with our standard procedures.

If you need any assistance with submitting the new request, our support team is always ready to help.

Maybe I did canceled it days ago after 4-5 days you did not pay out my funds i wanted to make a new withdrawal request hoping it will speed up the procsess

But it sayed withdrawal was already procsessing...

We'll see how long i wait my funds this time after "new withdrawal request"

Its seventh day.

Just please make sure that you really requested the withdrawal because the casino representative wrote that there is no pending withdrawal at the moment, actually.

Could you do that, please?

We have received your new withdrawal request via Skrill. However, it appears that the email address provided is incomplete or incorrect (the "@" is missing), which prevents us from processing the withdrawal.

Please double-check and correct your email address in your withdrawal request, then submit it again. Once the details are correct, our team will review and approve your withdrawal promptly.

If you need assistance updating your information, feel free to contact our support team.

Double checked and made new request.

Wow,recieved my money after 7 days.

We’re glad to hear that you’ve received your funds. 🙏

For clarity, the delay occurred because the previous withdrawal was cancelled from your side, and the new request contained incorrect information (wrong Skrill email). Once the details were corrected, the withdrawal was promptly approved and processed.

We appreciate your patience and encourage double-checking all information in future withdrawals to ensure a smooth and timely process.