Betunlim Casino - general discussion

If you want to discuss anything related to Betunlim Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello, I have a no deposit bonus that I don't know how to redeem.

Hi, the best thing to do in your case would be to contact support and ask them how you can redeem it. I think they will be able to handle your request in the most efficient way. 

Let us know if you contact support and whether you have solved the problem. 



The most epic scammers I ever seen in my life. Look how many deposits I made after a epic brutal lost. (5000 euro). Every bonus buy for more than 60 euro -> no profit. Doesn't matter which provider. Pathetic s**it.

No loyality bouses. Nothing. They offer a incomplete game history (pragmatic play provider). I will report this puke to curacao gambling control. Stay away from this moneymakers.

I am beginning to strongly question the ability of casino gurus to assess how safe casinos are. This is scam in many ways. They have fake slots. (You win hugely on their "FREE SPINS" then it's 20 times the turnover AFTER you deposited the same amount as the freespinnn's profit is. In my case 200 euros... Scam? Yes

It smells like smoke when they get such a high rating from you

I am sorry, but I could barely understand the meaning of "fake slots", to tell you the truth.

Could perhaps explain it better to me, because I don't get it.

Here we have an interesting guide for you about how slots work, so maybe it will help you to see it better.

And to help you better understand how we review online casinos, please read our article about it, which you can find here.

Don't hesitate to contact us with any questions you have, of course.

This casino has a bonus that is done in an idiotic way! I have deposited 30 euros and received a bonus of 15 euros, after I lost my own money 15 euros I managed to convert and came up to about 90 euros!

Now it's "funny", the same moment when I have transferred 15 euros, the entire amount is deleted and I have 15 euros as MY OWN MONEY"

Today there are many casinos that run "fraud" bonuses and you see it when it's too late!

Never again this casino!

Hi, did you manage to complete the wagering on the bonus you describe? You've lost €90 and you're talking about transfered 15. What do you mean you've transferred 15, you mean you've withdrawn that money and all the other money has disappeared? Have you looked at the terms and conditions of this bonus to see if any special conditions apply?

I have deposited 30 euros and played away 30 euros, on the bonus side a 50% bonus was waiting for deposited money, so 15 euros, they had a 50 times turnover requirement. I started playing with bonus money and have come up to about 100 euros, managed to trade 50 times and when the balance was about 88 euros in the last turnover spin the balance went back directly to the original amount - 15 Euro! The rest of the money disappeared instantly!

Hmm, so in this case it seems strange to me. Did you tell the support and what could have happened and how is it possible? They should probably be able to explain it somehow. 

If not then I would probably think about opening a complaint because such a situation is not normal.

Let me know.

No, it's not necessary, I think they have such rules, you get a bonus with turnover and if you manage to convert the bonus, other money disappears and the original bonus remains!

I have closed my account and will no longer play at this casino!

Yes, that would be quite possible. As for the bonuses, I would always read everything about them to know exactly if they are worth playing with because I often feel that it is the bonuses that make the gameplay harder. 

I'm not surprised you closed your account, but on the other hand, wherever you play, always be careful and read the Terms.

I need to know if the

BETUNLIM platform really pays I sent my document in the morning so far nothing

Hello,

Sometimes it takes more than a few days to verify documents, so I would not be that worried just now. Feel free to browse this thread to find out more about what the others have experienced and keep us posted!

How long they took to verify you document?

As they say betunlim support and according to their policy that documents verification takes up to 14 days for each document.🤔🤔🤔

That is pretty long indeed.🤔

Passed more than. 12 days and I'm still waiting for verification.

I'm trying to open a complaint about this casino and I'm not succeeding. I made a withdrawal request on 17/01/2025 and they rejected it because of my documents.... so far so good. They say they have 14 working days to do the verification.

On 28/01/2025 they sent me an e-mail requesting new documents. Okay, I sent them by email the same day.

Finally, on February 17, 2025, my documents were analyzed and released so that I could make the withdrawal request.

I was surprised to find that I could only withdraw in cryptocurrencies !!!!. I emailed support about this.

They replied: "There are temporary technical limitations in the results of the Pix method. The situation will stabilize soon and the Pix method will be available."

I've been logging into my account for 3 days now and the PIX method still doesn't appear for withdrawal. It's absurd !!!! When are they going to hold my withdrawal?

Detail: the deposit was made in PIX and on 17/01/2025 the PIX withdrawal option was available.

Have they explained the delay, though?