BetRebels Casino - general discussion (page 2)

Ok. So let us know how it goes, please.

Good morning!

Update.

They made the transfer without any problem and also quite quickly.

Update.

I received the transfer and it was fast too.

It's a shame they make the process seem more like an attempt to deceive and steal your money.

These days I will do another retreat and see if this time it won't be so complicated for me.

That sounds good, and I am glad you received the money.

You know, maybe sometimes also we have to be a bit more patient and surely don't get frustrated right away. The main thing is to fully cooperate with the casino and send everything needed, and as you can see here, then everything goes well. Right?

Let us know the news about the next withdrawal, for sure. 😉

Hi, can anyone help me?

The BetRebels site blocked my chat and is not processing my withdrawal.

Is there anyone who can interact with them?

Thank you

Hello, can you tell me if the casino has said anything about why they are not processing your withdrawal? What is going on and why have they blocked your chat? How long have you been waiting?

Please let me know. 

Good morning, I've been trying to withdraw money since February 24th but nothing, it's been there for 72 hours.

Yesterday I cancelled the withdrawal and put another one back in processing from yesterday afternoon.

In the chat they told me I just had to wait.

Then it seems they got tired of hearing from me and I can't access the chat anymore and they don't respond to any emails.

The documents are ok because I have already withdrawn in the recent past.

I don't know .

Not being able to communicate is serious.

But I can access the site.

We'll see if it works out.

It is important to give it some time. If you have decided to cancel your withdrawal, do not do it again, as this will only prolong the processing time. So now you have to start counting the time again. Sometimes the casino may experience a delay. We give players 14 days to withdraw their winnings, so if nothing happens by then, be sure to contact us and we will try to assist you. Until then, please remain calm even if you have been disconnected from the chat. 

Hope it will work out like you said. 🙂

OK thank you.

Yes now the withdrawal is there being processed.

The others approved them within 24 hours, I don't understand the reason for this problem anyway.

I'm definitely annoying.

I will keep you updated.

Even though I'm not confident.

But do you think if I had to file a complaint with the MGA with a screenshot attached since BetRebels has the MGA license, would it be of any use?

Or they don't take me into consideration

Thanks to anyone who can help me

I would say that I would not go straight to the authorities. If the casino does not pay you within the aforementioned 14 days, we can try to help. 

If that doesn't work, then I would go to the authorities, but I don't think that will be necessary.

The authorities often don't respond immediately, but sometimes it takes them quite a long time, so it's better to try something else before writing to them.

Okay thanks

I will listen to your advice.

As of today, the site is no longer accessible from Italy. I think there are link problems or they must have had problems.

We hope this is the reason why the chat is not accessible.

I will keep you updated

Thank you

Thanks, but if you can't access the casino website for a longer period of time, please let me know. This shouldn't happen unless maintenance is being carried out.

Okay

I haven't been able to log in since this morning, they must have changed the internet domain.

I don't know

https://www16.betrebel.com/it/?gfid=28bb6635-13e2-4c1a-9d89-2f8d38e08f91&user_id=107788

The link is this

It seems inaccessible to me this morning

Hmm, I can get there just fine and without any problems, but are you still having trouble?

Yes, I've been having problems since yesterday, I can't access from Italy.

I don't know if we've changed the link.

I also tried from another phone and with this link from here it doesn't work.

We have in system this one- https://www.betrebels.com/

Can you try this?

Yes, it doesn't work.

I tried now with another phone and it works.

Anyway, they blocked me from accessing my phone.

It wasn't needed.

Now the situation gets complicated.

It looks like the device is blocked, but I'm not sure if that's exactly what's happening. If they blocked the IP address, I would understand why you can't access it. But if you can log in from another mobile phone, then that's good news.

As I said, if nothing changes, file a complaint.