Nope still same emails when i ask.. its another department bla bla bla. I have informed mga and send them the mga email xD i dont care anymore even if i dont get the 6000 euros
In my opinion, you should care.
There is a free-of-charge feature we suggest to players who struggles in deputies with casinos. It's called Complaint.
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Betnflix, Betsamigo and 21.red are all 3 operated by L.C.S. Limited and they stole money from me total 3519, 92. The judge did order them to pay ( 3519, 92+ 50 injury costs) me but they still do not. (When you're balance is above 1000 euro after playing a bonus they cancel withdrawal and ask for more documents and if you succeed they send you the 12 bonus abuse terms to you and only give you deposit back. When deposit + winnings is under 1000 euro they do pay you out. Above 1000 euro they steal it)
It was in sportsbook but can I open complaints that they dont pay out after judge( small court claim) told them too?
I hope that you will receive your money then.
Unfortunately, I am not sure if we'll be able to help in this situation, but feel free to submit your complaint whenever you feel like it, and our complaint team will have a look at what can be done.
Betnflix is a dubious provider like no other. Today, they withdrew €3,700 from me plus the €1,000 I had already requested for withdrawal, claiming I had violated the terms and conditions! There's a lot of arbitrariness behind this; none of the conditions apply. In total, I'm legally entitled to €4,700. Is there anything I can do? The last response from betnflix was that the decision was final...
Edit: I should mention that I only played sports bets, and my winnings came exclusively from those bets. We're talking about a period of 3-4 weeks, with a €500 stake, I made €4,700. If I were cheating, I'd want to win that amount within 24 hours!
Betnflix ist ein unseriöser Anbieter der seinesgleichen sucht. Heute haben sie mir 3700€ + bereist zur Auszahlung beantragten 1000€ eingezogen mit dem Hinweis, ich hätte gegen die Bedingungen verstoßen!!! Da steckt viel Willkür dahinter, keine der Bedingungen tritt zu. In der Summe sind es 4700€, die mir rechtens zustehen. Kann man da irgendwas machen, die letzte Rückmeldung von betnflix war, dass die Entscheidung final sei….
edit: Ich sollte erwähnen, dass ich ausschließlich Sportwetten gespielt habe, der Gewinn ausschließlich daraus resultiert - wir reden hier über einen Zeitraum von 3-4 Wochen, mit 500€ Einsatz 4700€ gemacht. Wäre ich betrügerisch unterwegs, würde ich die Summe doch innerhalb von 24h machen wollen!!
I'm sorry for your experience there and even more that we won't be able to investigate the matter as it is related to sports betting.
Have they also explained what kind of violation there was in their opinion, though?
@Romi
Reference is simply made to the terms and conditions, paragraphs 11-12, and the following is particularly highlighted: "v) Consistently maxing out bets and focusing on the same markets and betting strategy, avoiding any diversification of the betting portfolio." Betnflix is history, it’s a pure rip-off, service is abysmal and only gives standard slogans, no help at all.
@Romi
Es wird lediglich auf die AGB hingewiesen, Paragraph 11-12, insbesondere wird folgendes hervorgehoben:"v) Consistently maxing out bets and focusing on the same markets and betting strategy, avoiding any diversification of the betting portfolio." Betnflix ist Geschichte, das ist reinste abzocke, Service ist unter aller Sau und gibt nur Standardsprüche, überhaupt keine Hilfe.
If you'd like to ask for some help, I can post some sites for you here that deal with sports betting, even though I am really not sure if they will be able to help you out. But you never know, and you don't give anything for trying them out. Right?
https://www.safebettingsites.com/complaints/
https://www.bookmakersreview.com/sportsbook-complaint/
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
If you have any updates regarding the whole issue, please surely let us know.
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