Could you tell me exactly what documents the casino is asking you to provide, especially if they keep requesting additional ones? Also, how long has the whole verification process been going on so far?
We didn’t have this casino in our database, so I’ve forwarded it to our team for review.
The casino asked for a selfie of me holding my drivers licence which i submitted and was accepted last week when they paid out £500 of the winnings which is the withdrawl limit..Your allowed to request £500 every 24 hours up to a limit of 4 withdrawls in a week..So for 3 days in a row i requested £500 every 24 hours..Now they have returned £1500 back into the balance and have failed me on the selfie of myself and my drivers licence..So now im getting made to go through the withdrawl process again for another week and asked for further selfies...All in im owed £5000...
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.