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Betgoat Casino - general discussion

1,555 views 8 replies |
7 months ago
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7 months ago
If you want to discuss anything related to Betgoat Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
7 months ago
ruus

I'd advise players to avoid this casino. The problem isn't that they simply closed my account with a balance of $160 without explanation, but that after I asked in chat, "What happened to my account?", they simply disabled the chat: "You were prohibited from chatting with artificial intelligence and human agents." This is the first time I've encountered such an attitude. Casinos usually look for ways to communicate the reason for the closure, but here they simply cut off all communication. So, the casino's creditworthiness check failed. It's best not to deposit here.

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rokita555
7 months ago

Well, I would say that it does matter if they closed your account with money in it. Do you know why, or did they not tell you anything?

Could you tell me more about this situation, or did you not find out anything either? 

Jaroslav
6 months ago

I have exactly the same problem I already made a complaint report here to help me. I appreciate if you could guide me to make a complaint report to their licence authority.

mp21212
6 months ago

I would recommend waiting to see how the complaint develops here first. If it is not resolved, then we will try to help with a complaint to the licensing authority. 

From there, you could expect the whole process to take a little longer, so I would recommend this approach.

However, can you tell me why they closed your account?

6 months ago

 have no idea why they did this to me. I placed two sports bets on the Dortmund–Bayern and Liverpool–Aston Villa games, and played a random slot in the casino whose name I don’t even remember. My deposit was 85 USDT, I had 70 USDT left, and I requested a withdrawal of 35 USDT. And then this thing happened.

mp21212
6 months ago

Oh, it's not even that much money. I hope the casino will clarify this somehow and that our team will be able to find out what happened.

But we'll have to wait for that.

6 months ago

I hope so

mp21212
6 months ago

Also, please when you have an update, you can get back to me. 🙂

I will be happy to know how it ended.

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