HomeForumCasinosBetAdrian Casino - general discussion

BetAdrian Casino - general discussion

2 years ago by hitt89
|
3,715 views 9 replies |
|
2 years ago
If you want to discuss anything related to BetAdrian Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
hitt89
2 years ago

Hello,

I will check your complaint as soon as it's been reviewed and visible to the public.

In the meantime, would you mind sharing more details about what has happened, please?


hitt89
2 years ago

Hello,

this is kind of a story. 🙁 Thank you for sharing.

A good example of how the customer should never be approached.

Is this issue related to sports betting, please? Normally, I would encourage you to submit a complaint, sadly we only deal with casino games, so I'd like to be sure about it first.



hitt89
2 years ago

Well, it may be related, to our warning:

file

It seems you missed my question: Is this issue related to sports betting only, please?

hitt89
2 years ago

Oh, I'm sorry to hear this, I wish I could help you.

hitt89
2 years ago

Hello hitt89,

thank you for your tip! I'll forward it to our Data Team ad we shall see what score this site gets.

hitt89
2 years ago

Good to know!

Well, we're constantly working on the best way how to deal with such reviews. What we value the most is to keep all reviews intacted from the casino's "compensations", we want them to be genuine, hence I put quite an effort into checking Casino Guru user reviews daily.

It's always good to be one step ahead😀.


1 year ago

Today made something wich i didn't expect. betadrian has a new ownership and they returned me my balance of my account (about 1023€) and opened again my account. As i checked they have real licence now. I asked to them to returned me and the rest 1300€ which was in pending withdrawal wich i never received. They said that they checked if i its true (it is true previus scammers never paid me) but all this signs show that betadrian for me is being trustful bookmaker. I hope they return me and the rest money.

1 year ago

It is understandable that you would want to recover the €1300 that was pending withdrawal and that you never received, considering the previous situation where scammers did not comply with payments. It's good if the company is willing to look into this situation and deal with it appropriately.


Make sure you maintain clear and documented communication with the responsible Betadrian support or team. This may involve keeping records of all conversations, emails or messages exchanged, in case you need them for future reference.


However, always remember to gamble responsibly and not invest more money than you are willing to lose. Even if the current situation with Betadrian looks positive, the betting industry can be volatile and it is important to be careful when handling your money.

Automatic translation:
1 year ago

Today made something wich i didn't expect. betadrian has a new ownership and they returned me my balance of my account (about 1023€) and opened again my account. As i checked they have real licence now. I asked to them to returned me and the rest 1300€ which was in pending withdrawal wich i never received. They said that they checked if i its true (it is true previus scammers never paid me) but all this signs show that betadrian for me is being trustful bookmaker. I hope they return me and the rest money.

1 year ago

All good news. I'm glad you got one withdrawal and hopefully the second one will be just as successful. 

I also saw that you have reopened your complaint based on this situation and we will see where your case goes from here. 

Anyway, If anything changes again, don't hesitate to let us know.

I hope everything will turn out well. 

Join the community

You must be logged in to add a post.

Sign up
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
christmas_push_alt
Share your winnings from Pragmatic Play slots — we’re giving away prizes worth $3,000!
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news