Thank you.
As you can see, this is a different piece of information. I'm not still familiar with the details; however, it is very common that to withdraw the money, the wagering must be met. Cancelling the unfinished bonus may result in the winnings being voided. It gets more complicated with play deposit later sort of bonuses, for example.
I haven't been verified at the casino for 14 days, even though I've provided all the necessary documentation. Therefore, I can't withdraw.
Hi, is there a reason why the casino didn't verify you? None of the documents were accepted? I think it should be explained to the player why this is so.
Anyway, I would file a complaint since it's been 2 weeks and we'll try to look into the whole case with you.
Are you in?
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