Bet Score Casino - general discussion

If you want to discuss anything related to Bet Score Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

They open closed accounts without asking, and after they ask for payment information for a refund, the problems start, meaning they don't receive the emails they claim to have with the bank information.

I am sorry to hear that. From the way you describe it, I assume you experienced this situation yourself.

So, the casino promised that you would receive a refund because they reopened your account without your knowledge or consent.

You also mentioned that they are not responding to any of your emails. I noticed that you opened a complaint before about this on our website as well, but I am not sure whether it has already been resolved or if it is still ongoing as you marked it as - resolved. Could you clarify that for me?

This casino is fake ...l wait one week waiting to my money to come my acound but l dont get yet.when l ask custumers service they just say wait wait and we are trustful casino bla bla..dont trust this casino they dont pay... they try do this for u cencel money and play egain.. l wil put reklam everwhere about berscore

I understand why you're frustrated, especially when support keeps telling you to wait without giving you any clear reason for the delay.

One week is already unpleasant, but at this stage I would still give the casino a little more time, especially if the withdrawal is still active and hasn't been rejected.

Is your account fully verified, and did the casino tell you whether any additional checks are still needed?

If your goal is to withdraw the money, I would also avoid cancelling the withdrawal and playing with the balance again. If the delay reaches around 14 days without any meaningful explanation or progress, then it would make sense to consider submitting a complaint with us.

Not true!!!! They lie !!!! Deposit money and withdrawal is not coming yet a week !!!! Look at the information on that info that says payment sirto 1-3 days!!! Do you know what !! We are not children or naughty!!! Casino does not want to pay want the customer to cancel the withdrawal and play all the money!!!! No way for me there is another guy too!!! 500 euro withdrawal takes 2 weeks and still no way that you can cancel the withdrawal!!! This means the money is not sirrerty!!! If still cancellation possible !! Fake casino we make a big ad kokl finnish

I understand your frustration, especially if the casino itself states that payments should normally take 1–3 days and you've already been waiting for around a week.

In that situation, I think it's reasonable to expect a clearer explanation from support about what is causing the delay rather than simply being told to keep waiting.

At the same time, I wouldn't automatically conclude that the casino is deliberately delaying withdrawals so players will cancel them and gamble the money. The fact that a withdrawal can still be cancelled doesn't by itself prove that.

If your goal is to receive the money, I would definitely avoid cancelling the withdrawal and playing with the balance again.

For now, keep screenshots of the stated processing time and all communication with support. If the withdrawal reaches around 14 days without being processed or without a meaningful explanation, then I would recommend submitting a complaint with us so the situation can be looked into more closely.