2 years ago
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I have been told lie after lie about my withdrawal. I made it on 3 February and am still waiting for payment of £1479. They said that it would be paid within 7-21 working days.
i have just reported them to the Curacao egaming regulator. I am also writing to their main game providers today.
alos note that my deposits were sent to travel companies in Kenya so. Heck your deposits carefully.
Their fake 21 working day pay-out period has now passed and no payment has been made.
I have sent files to the main game providers, the regulator, the police and my bank.
DO NOT PLAY ON THE FOLLOWING SITES
ARES CASINO
4 CROWNS CASINO
CHERRY FIESTA CASINO
OR ANY OWNED BY GLOBAL TECH
OR WITH ADDRESS AT HOLLANDIA 24 PERST H12.
The same thing happened to me.
Only lies!!!
Waiting for a payout of 3000 euros since January 25, 2022.
Every day I write to ares casino support, I always get the standard answers. although the period of 21 working days has long since expired.
Mir geht es genau so.
Nur lügen!!!
Warte seit dem 25 Januar 2022 eine Auszahlung von 3000 Euro.
Jeden Tag schreibe den Support von ares casino, bekomme immer wieder die standart Antworten. obwohl die Frist von 21 Werktagen schon längst abgelaufen ist.
I’m pretty sure it’s the same one or two people who are on customer service though different names come up.
I told them this morning I was speaking to Netent on Monday as I have a High level contact there and they replied ‘please do’!
If they were legit they would be horrified and pay me out my winnings.
i will not stop until l am paid or they are shut down.
If there is anyone else who has not been paid out by ares, Cherry fiesta or 4 crowns please let me know. I am adding all of these posts to the files I have sent off.
Thanks
I'm in!
If you need anything I can send it to you.
Eg all reply
Ja bin dabei!
Wenn sie was brauchen kann ich ihnen schicken.
Z.b. alle rückantworten
Thanks - I will be in touch for sure.
They don’t even owe us big sums. If I was running a scam I’d pay them out to avoid any chance of it being scrutinised or shut down.
My bank just emailed to say it’s been escalated to their fraud dept so that’s good. where were your deposits sent to? Mine all went to travel companies in Kenya I think. I’m trying to locate all of the companies.
anyway let’s not stop till we are paid out.
Hello, I just want to remind here, that this casino operates without any license. Hence it will be very difficult to bring them to justice, I'd say.
Wish you the luck of course.
Do you plan any concrete steps for now? I'm quite sure it will be a very difficult task, I'm afraid.
Yes I’m speaking of my bank and the head of legal at Netent. I’ve also sent a complaint to the Curacao regulator.
it is hilarious as they say the 5 weeks so far is due to all the checks they are doing. But they are clearly a scam casino.
Some other casinos do their checks in 2 hours and send your winnings. The longest time is usually a week.
Anyway I won’t stop till I am paid or they are shut down. I have some high level contacts looking at them too.
thanks for your input so far.
Would you be so kind and keep us up to date further, please? I think it would be good to demonstrate here and openly that even in this situation there are some steps. I also hope you will get some justice.
I am also waiting for the payment of 01/25/2022.
Nothing has happened since then.
I contacted support again yesterday.
That's what they answered me.
Since I don't believe it, but wait and see what happens in the next few days.
Hi there,
According to our system, your withdrawal has gone through the first stage of the process and the first stage is complete. This means that your game transaction history has been verified and accepted, therefore your withdrawal is green-lighted to proceed with further verification process.
As soon as it is processed you will be informed.
Kind regards,
Joanna
Customer Support Team
Ich warte auch auf die Auszahlung von 25 .01.2022.
Seit dem hat sich nichts getan.
Gestern hab nochmals den Support kontaktiert .
Des haben sie mir geantwortet.
Da ich es nicht glaube, aber warte hab was in denen nächsten Tagen passiert.
Hallo,
Gemäß unserem System hat Ihre Auszahlung die erste Phase des Prozesses durchlaufen und die erste Phase ist abgeschlossen. Das bedeutet, dass Ihr Spieltransaktionsverlauf überprüft und akzeptiert wurde, daher hat Ihre Auszahlung grünes Licht, um mit dem weiteren Überprüfungsprozess fortzufahren.
Sobald es bearbeitet wird, werden Sie informiert.
Mit freundlichen Grüßen,
Joanna
Kundensupport-Team
I am also waiting for the payment of 01/25/2022.
Nothing has happened since then.
I contacted support again yesterday.
That's what they answered me.
Since I don't believe it, but wait and see what happens in the next few days.
Hi there,
According to our system, your withdrawal has gone through the first stage of the process and the first stage is complete. This means that your game transaction history has been verified and accepted, therefore your withdrawal is green-lighted to proceed with further verification process.
As soon as it is processed you will be informed.
Kind regards,
Joanna
Customer Support Team
Ich warte auch auf die Auszahlung von 25 .01.2022.
Seit dem hat sich nichts getan.
Gestern hab nochmals den Support kontaktiert .
Des haben sie mir geantwortet.
Da ich es nicht glaube, aber warte hab was in denen nächsten Tagen passiert.
Hallo,
Gemäß unserem System hat Ihre Auszahlung die erste Phase des Prozesses durchlaufen und die erste Phase ist abgeschlossen. Das bedeutet, dass Ihr Spieltransaktionsverlauf überprüft und akzeptiert wurde, daher hat Ihre Auszahlung grünes Licht, um mit dem weiteren Überprüfungsprozess fortzufahren.
Sobald es bearbeitet wird, werden Sie informiert.
Mit freundlichen Grüßen,
Joanna
Kundensupport-Team
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