ForumCasinosAre players from Austria excluded?!

Are players from Austria excluded?!

2 years ago by paclmaya
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2165 views 1 reply |
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2 years ago

I just noticed that more and more online casinos no longer accept players from Austria or block their accounts.

Why is that? Is it because the casinos have to have a valid license from Austria to let players from Austria play at all?

As mentioned elsewhere, I've already had myself blocked by many casinos. But now I got 2 emails from casinos that they will block my account on August 15th.


I'll copy the email message in there.


Hello Patrick,


Please note that as of midnight August 15, 2022, Wheelz will no longer accept customers residing in Austria.


From now on you can no longer deposit money into your Wheelz account, but you can continue to play and withdraw your money over the next 7 days.


During this period you should endeavor to use any remaining bonuses that you may have in your account as from midnight on August 15th 2022 you will no longer be able to access our games and any pending bonuses will be forfeited.


After August 15, 2022, you have 30 days to log into your account and withdraw any remaining funds. After this period you will need to contact our customer service to process withdrawals: kundenservice@wheelz.com .


Thank you for being a loyal Wheelz customer and we apologize for any inconvenience.


Best regards


is this normal? Was also at Drückglück and their sister casinos - you can't get in there anymore. Also for a long time

Automatic translation:
paclmaya
2 years ago

I'd say that it's probably bound to the license, yes.

Let's just say that every player from Austria can sue the casino, simply because it lacks this official license. If I may speculate a bit, I would say that acting like this became quite tempting recently. There were several discussions about it here on the forum:

https://casino.guru/forum/casinos/execution-pokerstars--apparently--payment-is-not-voluntary#post-24514

https://casino.guru/forum/responsible-gambling/reclaim-money-from-the-casino#post-27089

Several players were causing casinos that they're acting illegally if accept players from Italy, Austria, the UK, and so on, without the proper license.

The second issue may be connected to payment options and the legal administration, I have a feeling that it became slightly harder to verify and provide payments in your country (as well as in Germany) - but that's just my opinion.

What do you think about it?


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