6 days ago
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I'm really fed up with them. They don't pay my withdrawals, they reject them, they don't answer emails, I don't know what to do anymore. A little while ago I requested a withdrawal of $50,000, and I can see why they rejected it. I sent them emails with photos of my ID and me holding it, and a photo of the bank account I used for the deposit, and they say I have to use the same account for withdrawals. Well, that's it.
So, if I understood your post correctly, you are currently going through the verification process, right?
You sent them emails containing photos and a copy of your ID, and you also provided your bank account details. These are fairly standard verification requirements.
You also mentioned that the casino told you to use the same account for withdrawals. Does that mean you made your deposit from a different bank account?
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