AMPM Casino - general discussion

If you want to discuss anything related to AMPM Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

you get 5 euros bonus

Hello,

what kind of bonus is it, please? 🙂

im take first deposit bonus.

depo 25 and get 75.

bonus working.

but no all games avaiable for bonus game. for example gonzo quest. from netent. book od dead and very very much other.

this information I did not find in the conditions when registering.

we need to reset real money to play with the bonus

as I only play Gonzo Quest. I felt a bit cheated

I don't know about the payout because I didn't win

Hello.

Frankly, it's a very common thing that not all games are available while playing with the bonus.

It's also very common that you can't check the list of available games before you take the bonus, I think it's because it varies based on the player's country, so it's much easier just to write a rule saying something like: "the bonus can be played on selected slots only."

I can understand you'd love to play your favorite game and want to make sure you can do that with a bonus.

Next time, you can try to ask in live chat before taking any bonus. What do you think?

I have no problem with that.. I wanted new players to know about this

I wanted new and "old" players to know that they can always ask in the live chat in advance. 🙂

A shortcoming is definitely the deposit, just paid for the 300% bonus. Instant bank transfer.....

Have been waiting for the coal for almost 30 minutes 😀 it went directly from the account.

Ok, let's be fair, I would not call 30 mins "an instapay", but it could be even worse, let's say a few hours. 😀

Thank you for sharing!

What about the live chat operators, can you say they act politely and are helpful in general?

Mostly polite and fast. Haven´ t really spoken to them yet.

I see.

If you come across anything important or interesting, we'll be happy to see you around. 🙂

Delay verification to not approve withdrawal for 3 days I'm waiting. I don't know how this casino got license. avoid this casino

Hello.

sadly, the waiting time depends on many other aspects.

I can tell you that first-time account verification can be time-consuming, but it's necessary to get your winnings.

Is there any particular document you struggling to provide at the moment?

It's good you picked a casino with at least a Curacao license, in case you need help, you can turn to this licensing provider officially.

We can try to help you as well, but t me it seems that you should just wait a bit.

After many failed attempts, I received the money today

Then how long time have you been waiting since you submitted the withdrawal request and your documents were verified?

3 days and I had everything checked before I started playing in this casino, plus after two days they canceled my €120, they lied to me that I violated the terms of the bonus, as long as I played in bet max 2€ and the maximum in terms is 3€, I don't recommend it. plus I deposited via xrp, then they said they could only pay me in btc, I accepted, and then they said they can't anymore and that I have to make a virtual wallet that I don't I never heard of it, I opened an account in that wallet, and now I have blocked the money there because it is difficult to approve documents. In total, I will have to wait about 2 weeks for the money to arrive, which seems excessive to me. deposit, you don't have any problem because they have many deposit methods, it doesn't seem normal to me in this casino. plus I have the impression that they have fake slots just like F1casino

Hello,

did the casino provide you with any proof that you had truly violated the rules, please?

I can imagine that this whole withdrawal situation is quite tense, but to me, it seems that the casino try to find a way how to pay you. Sadly, it's starting to be pretty difficult with all these restrictions and regulations.

Just to be sure, your account is now fully verified, isn't it?

They didn't give me any proof, after all such casinos shouldn't exist. You should also delete them from casino guru because this is where I found out about this casino

I feel like laughing to myself at how thieves are those with the casinos, I have 3 tournaments, one I took the 2nd place, plus one is with a fairly substantial prize, a laptop. They said that I no longer have the right to participate after I came in 2nd place. I asked them for an explanation and I don't want them to tell me why. It seems to me that those of us who play at the online casino are being ripped off by all the casinos and shame on them. Exactly. This moment I won't play at any online casino and I won't use guru casino either because you promote all thieves, such casinos would have nothing to do on this platform

Honestly, people often believe that just because we have a casino on our website, then it means we promote it. No it's not the truth. Our aim is to have the largest online casino database in the world and that's why we have even extremely bad casinos / scams on our website.

Speaking about your case - it's obvious that you ended up on the 2nd place and you should get the prize if you didn't break any casino's rules. If they refuse to give you the prize, please, submit a complaint. There aren't any complaints submitted against them as you can see in our complaints section since the casino is fresh so please, if they didn't treat you well, submit the complaint.