America777 Casino - general discussion (page 2)

I'm sorry for you mrmileena, everything is fine with me here, I really like america777. All problems are solved here.

Thank you!

May I ask what the reason is you believe that the games are fake, please?

If you ever have any kind of proof, you can send it to the game provider for them to check it out.

And could you tell us more regarding the 200 dollars they gave you, please? I don't really understand what you wrote. Did they really tell you that it is for you to keep your mouth shut? About what, though? 🤔

These are serious accusations, you know.

Regarding the closure of the account, it is very important to state the reason for it. If it is due to gambling problems, the casino should shut it right away. If the reason is that you just don't want to play there anymore because you are unhappy, well, to tell you the truth, the casino can leave it open as long as they wish, and we are not able to do anything about it. It is completely up to them, you know. 🤷‍♀️

Maybe next time try to use the "reply" button if you wish to write a post to someone. 😉

Do you continue playing there now?

Hello!

I was hoping to meet you again at a far more convenient occasion. Fake slots? That's intense.

I think there is just one thing worth adding to your post. These days, only the licensing authority may investigate the game's authenticity, so playing in an unlicensed casino actually also means that once you lose faith in the slot's origin, you have no one to turn to for clarification. 🙁

Yet as long as some game providers offer casinos different RTP settings, I'd like to use this opportunity to mention that playing one game in a different casino may also bring different experiences.

The subject of "fake" or modified slots is extremely complicated, and we intend to discuss a few aspects of it in a future article.

I hope it won't be inappropriate, but I'd like to wish you a happy and fortunate New Year!

Hello Radka,

Thank you for your message and your wishes.

Yes, 2024 was not that good to me in matter of casinos. I fell on one which accused me of using vpn, now this.

I am not saying i am 100 percent right but i had that feeling after my experience on that casino.

I wish you a happy new year too Radka and i want to thank you for your sweet answers always.

Happy to see familiar players getting back to the forum.

Yet, I'm sorry to hear 2024 was actually a bad one. I am crossing my fingers for an incredibly better 2025!

I appreciate your suspicion, so I am disappointed that there is not a formal solution to address it; the casino was not licensed the last time I looked. How about you try to consult with the associated game provider?

Though, if I'm to be honest, I'm not very convinced that would work out well too.

Hello,

I in the case of licensed casinos, I suggest that you first send this to the licensing authority or the game provider for investigation. Sadly, this is not the case.

The current situation is that only those two "parties" are responsible for authorized checks,...

Hence the downside, according to the ChatGPT:

"The Bottom Line

Wanting to verify RNG in an unlicensed setup is like wanting to check an engine when the hood is welded shut. You can do your best guesswork—track outcomes, sniff out patterns, look for Reputation™ signals—but without a neutral arbiter (a recognized testing lab), there’s no absolute guarantee. Playing on unlicensed sites is a roller-coaster ride without seatbelts: maybe thrilling, definitely risky, and you’ll only know how bad it can get once you’re halfway up that first loop.

So, if you find yourself on an unlicensed site and thinking, "At least let me make sure the RNG is fair," remember: your best shot is to piece together indirect evidence. If something feels off—if payouts look systematically too low, if you spot repeat sequences, or if you can’t find any concrete audit info—take that as your cue to hit "Log Out" and find a site where the RNG is at least audited by someone more reputable than "The Internet." Good luck, and may your spins—licensed or not—be ever in your favor (or at least not flagrantly manipulated)."

If you have not tried, send what you have to the Data Team. I'm not sure whether they can help, yet you may try anyway: data@casino.guru

If you've been playing something for so long, I believe you've already studied it. 

I think that Radka offered all the possibilities that can be tried by you or what you can do. I would probably try all of them and see what you find out. For us it is hard to tell if the slots are really fake and we have had an enormous amount of debate about this with colleagues. 

But you don't get anything for trying.

If you come across something relevant, be sure to let us know.🙂

I am waiting a withdrawal for almost 3 days... i have withdrawn like 40 times there and it was always paid in couple hours. Although their terms and conditions say up to 24 hrs maximum. I have contacted manager per mail, the agents in chat keep telling me they sent him a message too but nothing is done, they don't pay or even reply. I feel like they are trying to find a fake proof just to not pay me... or am i getting paranoid for experiencing it in the past? I played without taking a bonus and won 350 euros. I don't understand why it takes so much time now, knowing i have been paid thousands in couple hrs.

Hello again,

They paid today so everything is fine. Sorry for the disturbing.

Hello!

I was about to suggest a few tricks to help out with the complaint. I can assure you our website allows all countries to access the complaint feature, but the modern world is sometimes a bit complicated. 😀

If you ever encounter the same complaint situation, it's best to submit the complaint using a different browser or incognito mode to prevent all add-ons (translators, device protection shields, or anything running in the background) and especially the infamous cookies from crippling the submission. Alternatively, a different device and internet connection.

However, I'm really glad you won't need to engage in that step. 🙂 !!! Posting your concerns was certainly a good decision; please do not hesitate to do so whenever you feel worried.

You can try to send it here- data@casino.guru but I don't guarantee that our team will be able to tell you how it is.

We've dealt with these situations around fake games many times and it's hard for us to clearly recognize it. 

However, we can give it a shot and see.

I have just sent them to this mail you gave, thank you. I have also contacted Pragmatic play provider about it and i am waiting their reply, if ever they reply.

Great , so I hope you'll hear from the game provider. If you get a reply from them, definitely let me know, I'd be happy if they confirm or deny your claim.

Hello again,

I wrote to the provider one more time since he doesn't bother to reply.

Did you get an answer from the expert team because i sent them pictures concerning the concern?