Alawin Casino - general discussion

If you want to discuss anything related to Alawin Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I had a good experience with Alawin right up until I tried to make a withdrawal. They have a good selection of sports markets and pretty decent odds.

However, the positives end there, and that doesn't count for much when they won't pay out winnings...

First, it took two months to get my account verified. They kept asking for the same documents I had already uploaded, and after a lot of back-and-forth, the very document I’d uploaded on my first attempt was "miraculously" approved after all.

Then they threw up new hurdles to drag out the process. "You have to wager your deposit before you can withdraw"—which was obviously nonsense, as I’d done that three months earlier. They claimed to be having issues with their payment provider but insisted the money was safe—blah, blah, blah.

A manager told me everything was in order and the remaining balance had been transferred. That was a lie; nothing ever arrived in my Revolut account. Eventually, they got fed up and closed my account without further explanation—a final decision that couldn't be appealed.

Stay away; it’s a total scam. Also, watch out for Funbet and similar sister sites; they clearly don't have the funds to pay you

Hello there, I understand the KYC wasn't smooth at all; part of the wagering requirement for deposits concludes that, in your opinion, it wasn't necessary. Then came problems with the payment provider and as a result, even the promised remaining balance has not reached your bank. Well, that's certainly not convincing.

If I may ask a question, though, did you mostly play casino games? I'm asking because if this balance voidance is not somehow connected to sports betting, perhaps my colleagues could take a look at the situation through the complaint feature. However, if there is somehow sportsbetting involved, I fear complaints won't help.

I mainly did sports betting, and some casino games.

I don't think there's anything we can do about this situation; I just posted a comment so people can STAY AWAY from these scammers.