3 years ago
If you want to discuss anything related to 9winz Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
I deposit with 9winz casino, 30000 inr with Friday 200% Gonjo Treasure hunts bonus and i received 60000 bonus amount, after that i complete wager 10 time of bonus amount, 600000, in only one game provided by casino bonus. Gonjo treasure hunts and 1 time wager of ny real cash, (tatal wager 630000). After that my balance real and win amount was 75400 INR, I placed withdraw but 9winz cheat my total fund.
I try many more, but no any response, after that i forwarded this issue to legal department of india, cyber crime control. My case is in processing
Ashok kumar
No sir, company provide only one game for bonus wager, and i complete totally in this game only, my total wager was 600000 of bonus amount.
But don't they have someting like a max. bet you can place while playing with the bonus money?
No sir, please check my playing history while bonus wagering period. some part attached here....
Hello, I checked our system and there's no complaint submitted and pending under your e-mail address so it's hard to say what's going on. Have you submitted a complaint here? https://casino.guru/complaints
9winz block my account and telling this is process for verification u be able to unblock account and withdraw all funds after verification
this is not fair my deposit money 100.000 inr is stuck and total money 500.000 inr is stuck
take actions solve my issue
regards
DHaramveer singh
dssethi29@gmail.com
Hello, you may feel it's wrong, but consider that the verification process is a standard these days. How could the casino possibly know it's really you? The very first step to successful withdrawal is cooperation during verification, I'm afraid.
All verification done all documents verified and they also had video cal conference also
My money deposit money also stuck with my money winning I request u pls tell them unblock my account so I be able yo withdraw my money
Am so worried about my money which include .my deposit money which is my hard earned money
100.000 inr
Request 9winz solve urgent
As per promise on cal they told 24 hour u be able to withdraw money ..I am waiting so they solve urgent but they block account temporarily this I I so worried ..they fraud and cheat me I am so sad
Hello, it's not that simple, but we will try to help. At first, please fill up a complaint here: https://casino.guru/complaints
After that our team will look into the matter and get in touch with you. It will take some time, however.
Okay sure please urgent solve my issue
My deposit money also stuck and also winning
500.000 inr
They at night last night lock account temporarily
And all verification done already and documnet verified all
Hope they solve my issue so 9winz unblock my account and so I be able to withdraw my money
Check their message I talk to support
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.