9 months ago
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They don't have any email address, do they? If not, then you probably don't send an email. If they don't reply to you, it's probably a sign of not fully functioning support and I wouldn't want to have to deal with that.
Anyway, why would you want to contact them, do you have any problems there?
Well, that's unfortunate because if you encounter such a purely technical problem at an online casino with unresponsive support, there is not much to do. Unfortuntely Data Team has finished reviewing the site and it is not a very convincing score. See for yourself. 👈
I suggest that you try to find alternative communication channels, such as their social media accounts.
The best approach is to bring this situation directly to their tech department, if one exists.
Or, you may ask your mobile operator whether there is some issue with getting 3rd-party short messages. I do not know in what format the message is supposed to work, but you can try the operator; describing the situation to them may help get some assurance.
However, I would reconsider playing at such a casino in the future, to be honest.
Could you try to explain the issue in your own words, please, instead of posting the screenshots?
Everyone will surely better understand it that way, you know.
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